Lawson Sheffield
San Marcos,TX
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Palmers Restaurant through expert cocktail crafting and superior service. Skilled in multitasking and customer service excellence, adept at developing loyal clientele and leading teams. Demonstrates patience, reliability, and a professional appearance, ensuring high-quality hospitality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartneder
Palmers Restaurant
03.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Palmers Restaurant
03.2020 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Built numerous connections with regulars, keeping them coming back to me for their dining experience.
Education
Bachelor of Science - Health Science
Texas State University
San Marcos, TX05-2026
Associate of Science - General
Coastal Bend College
Beeville, TX05-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Works in a team
- Patience and tolerance
- Customer service expertise
- Handling difficult customers
- Menu memorization
- Hospitality service expertise
- Professional appearance
- Team training and development
Accomplishments
Obtained my Eagle Scout rank through BSA when I was 16, this helped me develop leadership skills.
Certification
EMT-Basic Earned in a high school dual credit program my senior year.
Timeline
Bartneder
Palmers Restaurant
03.2024 - Current
Server
Palmers Restaurant
03.2020 - Current
Bachelor of Science - Health Science
Texas State University
Associate of Science - General
Coastal Bend College
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