Lawson Suttles
Hickory,NC
Summary
Seasoned Operations Manager and talented leader with 11 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
Timken
01.2021 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Manager of Machine Shop
American Roller Bearings (Now Timken)
04.2018 - 01.2021
- Enhanced production efficiency by implementing lean manufacturing principles and streamlining processes.
- Reduced machine downtime by establishing preventive maintenance schedules and monitoring equipment performance.
- Managed a team of machinists to produce high-quality products, ensuring on-time delivery and customer satisfaction.
- Developed machining strategies for complex parts, resulting in reduced production times and increased profitability.
Machine Operator Supervisor
American Roller Bearings (Now Timken)
04.2013 - 04.2018
- Enhanced team performance by providing ongoing training and guidance to machine operators.
- Improved production efficiency by implementing streamlined processes and procedures for machine operation.
- Achieved consistent quality standards, ensuring all products met or exceeded company specifications.
- Optimized production schedules to maximize output while minimizing resource usage.
- Promoted a safe working environment by enforcing strict adherence to safety policies and procedures.
Machine Operator
American Roller Bearings (Now Timken)
08.2008 - 04.2013
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
Associate of Arts - Business Administration
Western Piedmont Community College
Morganton, NC05.2010
Skills
- Production
- Process Improvement
- Customer Retention
- Health and Safety Compliance
- Performance Reporting
- Workflow Optimization
- Logistics Oversight
- Inventory Management
Timeline
Operations Manager
Timken
01.2021 - Current
Manager of Machine Shop
American Roller Bearings (Now Timken)
04.2018 - 01.2021
Machine Operator Supervisor
American Roller Bearings (Now Timken)
04.2013 - 04.2018
Machine Operator
American Roller Bearings (Now Timken)
08.2008 - 04.2013
Associate of Arts - Business Administration
Western Piedmont Community College