LAXMAN BHISE
Falls Church,VA
Summary
To achieve excellence by working with an organization with honesty and sincerity Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level QA Tester position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Entry-level-qa-tester
22nd Century Technologies
04.2021 - Current
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Kept scripts and test cases updated with current requirements.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Advised developers on problems with databases, performance and other issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Incorporated delivery requirements into planning of testing schedules.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Basic experience in SQL sever queries.
Vermont Department of Motor Vehicles
22nd Century Technologies, Inc
02.2020 - 03.2021
- Scheduling appointments for Vermont Department of Motor Vehicle
- Scheduling and confirming appointment dates and times with callers
- Communicating with callers regarding appointment scheduling, appointment changes, no shows, cancellations
- Answers calls and provide information on the availability of appointments.
- Reviewed and revised program policies and procedures.
- Engaged in departmental committees to develop and review policies.
Education
Bachelor of Science - Hospitality Administration And Management
Bharthier University
India 03.2013
Skills
- Requirements analysis
- User acceptance testing
- Manual testing
- Software development life cycle
- Automated testing
- Regression testing
- Problem-solving
- Quality assurance processes
- Bug reporting
- Attention to detail
- Defect Tracking and Reporting
- Decision-Making
- Training and Onboarding
- Client Requirements
- Manual Test Case Preparation
Roles And Responsibilities
- Able to solve customer concerns
- Able to prepare customer information Database
- Able to do documents and record management
- Able to take a corrective action
- Interact with guests in a friendly and professional manner
- Answering the customer questions
- Answer telephone and book the appointment using professional language
- Keep the work area clean and organized
- Able to create and analyze reports
- Always calm and respectful professional under pressure
- Always ready to learn new techniques
- Able to handle guest complaints with polite language
- May assist with other duties as assigned
- Able to handle property rule and regulations
- Always understanding customer needs
- Always building customer Trust and Loyalty
- Customer inquiry response
Education Qualification
Bachelor in catering science and hospitality management
Certification
ISTQB Foundation Level (CTFL)-2023
IT Fundamentals certification
Timeline
Entry-level-qa-tester
22nd Century Technologies
04.2021 - Current
Vermont Department of Motor Vehicles
22nd Century Technologies, Inc
02.2020 - 03.2021
Bachelor of Science - Hospitality Administration And Management
Bharthier University
Similar Profiles
Taylor BakerTaylor Baker
Summer Camp Counselor at 22nd Century TechnologiesSummer Camp Counselor at 22nd Century Technologies
Tony Mosley IITony Mosley II
PMO Analyst/ Project Coordinator at 22nd Century Technologies Inc.PMO Analyst/ Project Coordinator at 22nd Century Technologies Inc.
CAROL CaesarCAROL Caesar
Phlebotomist at 22nd Century Technologies IncPhlebotomist at 22nd Century Technologies Inc
Amie SIDIQUEAmie SIDIQUE
Senior Policy Analyst at 22nd Century Technologies, Inc.Senior Policy Analyst at 22nd Century Technologies, Inc.
Jennifer KatzJennifer Katz
Travel Registered Nurse at MedStar Georgetown University HospitalTravel Registered Nurse at MedStar Georgetown University Hospital