Laxmi "Pavani" Akella
Sr. IT Application Analyst
Novi,MI
Summary
Salesforce evangelist with a strong business acumen and self-motivation. 8+ years of experience as a proficient Salesforce admin/analyst. Always thriving to increase the throughput of end users to deliver needed ROI for business leaders. Eager to apply these talents and a superior work ethic to a new position.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Sr. IT Application Analyst
Siemens
Livonia, MI
01.2021 - Current
- Collaborated with business owners, users and IT members to evaluate business process, systems and documenting the business requirements.
- Collaborated with upper management to drive strategy and implement new processes.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Salesforce Admin/Analyst
Roush
Livonia, MI
04.2017 - 01.2021
- Serving in lead capacity as key application subject matter expert in deploying Salesforce across multiple business lines and departments to meet growing business needs.
Salesforce Admin
Tech Mahindra
Hyderabad, Telangana
01.2014 - 06.2016
- Started career in an entry level position by supporting maintenance and implementation of multiple Salesforce instances for several clients with global presence.
Education
Bachelor of Technology - Information Technology
Bhoj Reddy Engineering College
10.2009 - 05.2013
Skills
Business Acumen
Certification
Salesforce certified Administrator
Timeline
Sr. IT Application Analyst
Siemens
01.2021 - Current
Salesforce crtified platform developer 1
05-2018
Salesforce Admin/Analyst
Roush
04.2017 - 01.2021
Salesforce certified Administrator
01-2017
Salesforce Admin
Tech Mahindra
01.2014 - 06.2016
Bachelor of Technology - Information Technology
Bhoj Reddy Engineering College
10.2009 - 05.2013
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