Lay-La Alvarez-Churchill
Lawton,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Underwriter successful in preparing documents, answering customer questions and entering data into computer programs.
Familiar with ordering supporting reports, completing required documents and preparing marketing materials.
Ready to offer seven years of experience to a challenging position with room for advancement.
Overview
9
9
years of professional experience
Work History
Educational Assistant
Comanche Academy Charter School
2023.01 - 2024.01
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
- Enhanced classroom management through implementation of positive reinforcement techniques and clear expectations for behavior.
- Increased parent involvement by maintaining open lines of communication and providing regular updates on student progress.
- Provided tutoring services after school hours, assisting struggling students and helping them reach their academic goals.
- Contributed to school-wide initiatives aimed at improving overall student achievement and wellbeing.
Players Club Lead
Comanche Nation Casino
2018.09 - 2019.01
- Providing support and exemplary guest service to casino visitors.
- Leads performance is necessary for the casino to reach its full potential in providing a superior entertainment esperance for it's guest.
- Players club inventory and keeping data base enrollment process for new customers
- Responsible for facilitating promotional entry participation and drawing activities supporting the players club manager.
- Monitors and works with all aspects of the BOH system including but no limit to issues of any bonus feathers/awards, reviewing accuracy for input, report extraction, and play evaluation.
- Responsible for the day to day shift operations of the players club including but not limit to inventory control log and list maintenance data base cleaning etc.
- Responsible for input of accurate tracking information as required by the IC's and CNGC regarding marketing activities, system function and other items that may be required.
- Perform duties as assigned.
Inventory Specialist
Comanche Nation Casino
2017.04 - 2018.09
- Responsible for counts on all items in stock, analyzing inventory records, delegating tasks to assisting team members, managing, processing and return of defective items and devising ways to reduce inaccurate inventory reporting and theft.
- Players club inventory, restocking, counting and monitoring all supplies for marketing department.
- Facilitating merchandise, promotional items and supporting players club manager.
- Monitors and ensures that stockroom is organized to accommodate additional deliveries.
Player's Club Manager
Comanche Nation Casino
2015.05 - 2017.04
- Players Club Manager is responsible for player develop activities.
- The PC Manager's performance is necessary for the casino to reach its full potential in providing a superior entertainment experience for its guests.
- The major duties and intended to be inclusive or restrictive.
- Directs promotional events such as drawings, givings, tournaments, and other customer based reward incentive.
- Responsible for the inventory and upkeep of guest reward database and entry of all new members and any mailings to the group.
- Assists with print, radio, television, and electric ads for the casino promotions.
- Assist staff to issue rewards club cards to customers and ensures excellent customers service.
- Identifies, develops, and researches opportunities for customer service improvements.
Education
High School Diploma -
Lawton High School
Lawton, OK05.1996
Skills
- Family Communication
- Teacher Support
- Materials Preparation
- Parent-Teacher Communication
- Data management
- Strong verbal communication
- Data entry
- Document scanning
- Conflict resolution
- Extremely organized
Timeline
Educational Assistant
Comanche Academy Charter School
2023.01 - 2024.01
Players Club Lead
Comanche Nation Casino
2018.09 - 2019.01
Inventory Specialist
Comanche Nation Casino
2017.04 - 2018.09
Player's Club Manager
Comanche Nation Casino
2015.05 - 2017.04
High School Diploma -
Lawton High School
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