Laya Monford
Ann Arbor,MI
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
Ann Arbor, MI
06.2023 - Current
- As a fulfillment expert, my job was to pick and bag customer's online orders.
- When orders were low it was also my job to pull merchandise from the back and place it on the sales floor
- I also zoned the store meaning I made sure products were where they were supposed to be
Patient Attendant
Manpower Services
Ann Arbor, MI
02.2023 - 05.2023
- Observed changes in the condition of patients and reported any significant changes to nursing staff promptly.
- I sat with high-risk patients and made sure they were safe and not a danger to themselves
Patient Care Technician
EHM Senior Solutions
Saline, MI
05.2022 - 12.2022
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Service Associate
HomeGoods
Ann Arbor, MI
06.2021 - 05.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Stocked shelves with newly arrived products.
- Processed returned merchandise by strictly following store return and exchange procedures.
Service Associate
Stein Mart
Ann Arbor, MI
11.2019 - 03.2020
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Saline High School
Saline, MI06-2021
Skills
- Order Picking
- Customer Service
- Teamwork and Collaboration
- Payment Collection
Timeline
Fulfillment Expert
Target
06.2023 - Current
Patient Attendant
Manpower Services
02.2023 - 05.2023
Patient Care Technician
EHM Senior Solutions
05.2022 - 12.2022
Service Associate
HomeGoods
06.2021 - 05.2022
Service Associate
Stein Mart
11.2019 - 03.2020
High School Diploma -
Saline High School