Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layce Higginbotham

Detroit,MI

Summary

Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

JKP Pharmacy LLC
Fruitport, MI
06.2026 - Current
  • Assisted pharmacists with prescription processing, ensuring accurate data entry and order preparation.
  • Prepared medications for dispensing while following pharmacy procedures and prescription verification steps.
  • Communicated with patients to support refill requests, pickup coordination, and basic service questions.
  • Organized inventory, stocked medications, and monitored shelf placement for quick retrieval.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in management of prescription deliveries, improving patient convenience.

Sales Associate

JKP Pharmacy LLC
Fruitport, MI
08.2025 - 05.2026
  • Assisted customers with product selection and pharmacy inquiries.
  • Verified prescription pickup details and supported front-counter service.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Assisted customers with delivering their prescriptions to their home.

Sales Representative

Vector Marketing
Grand Rapids, MI
12.2024 - 07.2025
  • Conducted product demonstrations to explain features, benefits, and value to prospective customers.
  • Built rapport with leads through clear communication and attentive customer service.
  • Scheduled appointments and managed follow-up activities to support sales conversations.
  • Presented tailored recommendations based on customer needs and purchasing goals.
  • Adapted quickly to sales scripts, product knowledge, and performance expectations.
  • Participated in trade shows and conferences to network and generate leads.

Education

High School Diploma -

Fruitport High School
Fruitport
05-2024

Bachelor of Science - Psychology

Baker College
Muskegon, MI
05-2028

Associate of Science And Arts - General Studies

Muskegon Community College
Muskegon
05-2026

Skills

  • Medication safety
  • Medication preparation
  • Workflow optimization
  • Attention to detail
  • Problem-solving skills
  • Team collaboration
  • Time management
  • Relationship building

Timeline

Pharmacy Technician

JKP Pharmacy LLC
06.2026 - Current

Sales Associate

JKP Pharmacy LLC
08.2025 - 05.2026

Sales Representative

Vector Marketing
12.2024 - 07.2025

Bachelor of Science - Psychology

Baker College

High School Diploma -

Fruitport High School

Associate of Science And Arts - General Studies

Muskegon Community College