Layla Blankinship
Summary
Detail-oriented business professional pursuing a BBA in Finance, with diverse experience in HR administration, insurance sales support, tax services, and customer operations. Demonstrated strengths in data accuracy, confidential record management, and compliance. Adept at supporting financial and administrative workflows and delivering high-quality client service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
HR Administrative Assistant
Tingue, Brown & Co.
Peachtree City, Georgia
2025.02 - Current
- Managed employee records and maintained confidentiality in personnel files.
- Assisted with recruitment processes by scheduling interviews and coordinating logistics.
- Supported onboarding by preparing new hire documentation and conducting orientations.
- Organized training sessions and maintained training materials for staff development.
- Updated HR databases with employee information and tracked changes efficiently.
- Collaborated with team members to improve office procedures and enhance workflow.
- Performed administrative duties such as filing, copying, scanning, and faxing documents.
Sales Representative
State Farm
Sharpsburg, Georgia
2025.07 - 2025.09
- Utilized CRM software to manage customer relationships and track interactions effectively.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Conducted follow-up calls to ensure customer satisfaction and address inquiries promptly.
- Developed marketing materials to promote insurance services and generate new leads.
- Developed key customer relationships to increase sales.
Client Service Professional
H&r Block Tax Svc
Fayetteville, Georgia
2024.01 - 2024.04
- Managed client appointments and ensured timely service delivery.
- Resolved client inquiries and concerns effectively and professionally.
- Maintained client records in compliance with privacy regulations.
- Collaborated with team members to enhance service efficiency.
- Provided ongoing support during peak tax season for client satisfaction.
- Scheduled appointments for clients and followed up on missed appointments as needed.
Front Desk Fitness Associate
The Sports Club at Braelinn
Peachtree City, Georgia
2021.03 - 2023.03
- Assisted members with fitness equipment and exercise techniques.
- Maintained cleanliness and organization of workout areas and equipment.
- Collaborated with team members to create engaging promotions for fitness programs.
- Provided exceptional customer service to ensure member satisfaction and retention.
- Provided customer service and answered questions about gym policies, services, and procedures.
Cashier
Publix
Peachtree City, Georgia
2020.12 - 2021.03
- Processed customer transactions efficiently and accurately at the checkout.
- Handled cash, credit, and debit transactions with attention to detail.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of the checkout area for a pleasant experience.
- Collaborated with team members to ensure smooth operations during peak hours.
Front of House Member
Zaxby’s
Peachtree City, Georgia
2020.09 - 2020.12
- Greeted and welcomed customers with a friendly and positive attitude.
- Assisted guests in placing orders and answered menu-related questions.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness of dining area and ensured proper sanitation standards.
- Collaborated with team members to deliver timely service during peak hours.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
Education
BBA - Finance
University of West Georgia
Carrollton, Georgia, GA2026-06
Skills
- Human resources management
- Customer relationship management
- Administrative support
- Data entry accuracy
- Team collaboration
- Conflict resolution
Timeline
Sales Representative
State Farm
2025.07 - 2025.09
HR Administrative Assistant
Tingue, Brown & Co.
2025.02 - Current
Client Service Professional
H&r Block Tax Svc
2024.01 - 2024.04
Front Desk Fitness Associate
The Sports Club at Braelinn
2021.03 - 2023.03
Cashier
Publix
2020.12 - 2021.03
Front of House Member
Zaxby’s
2020.09 - 2020.12
BBA - Finance
University of West Georgia