Layla Griffin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience each and every time.
Overview
5
5
years of professional experience
Work History
Take-Out Server
Chilis Resturant
Rocklin
10.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered exceptional customer service for take-out orders in a fast-paced environment.
- Prepared and packaged food items accurately for prompt customer pickup.
- Communicated with kitchen staff to ensure timely order fulfillment and accuracy.
- Maintained cleanliness and organization of the take-out area at all times.
- Assisted customers with menu selections and special requests professionally.
- Provided quality customer service throughout all interactions with guests.
- Received payments, returned accurate change and closed checks in POS system.
- Inspected food presentation prior to bagging to ensure it met quality standards.
Take out specialist/Host/Expo/Food Runner/Busser
Old Town Pizza
Roseville
08.2021 - 02.2024
- Greeted and seated guests promptly and courteously.
- Maintained cleanliness and organization of the host stand and dining area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Checked all dishes before delivering them to ensure quality standards were met.
- Assisted servers in setting up tables for guests.
- Delivered food orders promptly to tables in busy restaurant environment.
- Supported team members during peak hours to enhance workflow effectiveness.
- Monitored customer needs and responded quickly to inquiries or requests.
Education
Victory High School
Rocklin, CaliforniaSkills
- Customer service
- Work well in fast paced environments
- Team player
- Communication
- Order accuracy
- Time management
- Quality assurance
- Adaptability
Timeline
Take-Out Server
Chilis Resturant
10.2024 - Current
Take out specialist/Host/Expo/Food Runner/Busser
Old Town Pizza
08.2021 - 02.2024
Victory High School