Layla Harris
Vacaville,CA
Summary
Dynamic director with proven expertise in community engagement, project management, and team training. Committed to enhancing operational efficiency and delivering impactful programs that elevate service quality and stakeholder collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Director
Marinwood Community Services District
San Rafael, California
06.2020 - 08.2025
- Led community engagement initiatives, enhancing collaboration and participation among stakeholders.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Coordinated staff training sessions to elevate service quality and operational efficiency.
- Mentored team members in best practices for effective community service management.
Family Programming Associate
Bay Club
Corte Madera, California
09.2024 - 07.2025
- Collaborated with team to enhance member engagement and satisfaction initiatives.
- Supported daily operations by maintaining cleanliness and safety standards throughout facilities.
- Trained new staff on customer service protocols and operational procedures.
- Communicated effectively with members to address inquiries and resolve issues promptly.
Before and After School Care Assistant
City of San Rafael
San Rafael, California
08.2023 - 06.2025
- Supervised children during before and after school activities.
- Organized engaging educational and recreational programs for students.
- Maintained a safe and welcoming environment for all participants.
- Communicated effectively with parents regarding children's daily experiences.
- Collaborated with staff to ensure smooth daily operations and transitions.
- Assisted in the development of age-appropriate curriculum and activities.
Education
Some College (No Degree) - Nursing
Solano Community College
Fairfield, California, CASkills
- Community engagement
- Project management
- Customer service
- Staff training
- Effective communication
- Program development
- Team leadership
Certification
CPR and First Aid
Timeline
Family Programming Associate
Bay Club
09.2024 - 07.2025
Before and After School Care Assistant
City of San Rafael
08.2023 - 06.2025
Director
Marinwood Community Services District
06.2020 - 08.2025
Some College (No Degree) - Nursing
Solano Community College