Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Hill

Redwood Falls,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Front Desk Associate

Jackpot Junction Casino Hotel
11.2023 - Current
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Processed payments accurately while adhering to company policies and procedures.

Barista

Jackpot Junction Casino Hotel
04.2022 - 06.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Jackpot Junction Casino Hotel
01.2020 - 06.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Education

High School Diploma -

Redwood Valley High School
Redwood Falls, MN
06.2020

Skills

  • Resolution-oriented
  • Time Management
  • Effective Planning
  • Problem-solving skills
  • Listening Skills

Timeline

Front Desk Associate

Jackpot Junction Casino Hotel
11.2023 - Current

Barista

Jackpot Junction Casino Hotel
04.2022 - 06.2023

Barista

Jackpot Junction Casino Hotel
01.2020 - 06.2021

High School Diploma -

Redwood Valley High School

Similar Profiles

CREATE PROFILE
Layla Hill