Layla Karam
Medina
Summary
Customer-focused professional with expertise in enhancing workflow and adapting to fast-paced environments. Skilled in operating job-related equipment and optimizing team productivity through efficient sorting and stocking of supplies. Strong problem-solving and organizational skills contribute to delivering quality results.
Overview
1
1
year of professional experience
Work History
Team Member
Mitchells Ice Cream
Strongsville
05.2025 - Current
- Delivered exceptional customer service in high-pressure ice cream shop environment.
- Streamlined workflow through team collaboration during peak hours for efficient service.
- Identified opportunities to exceed job expectations and elevate customer experience.
- Processed cash transactions accurately to uphold financial integrity.
- Executed opening and closing duties for optimal display setup and cleanliness.
- Maintained cleanliness and organization of workstation throughout every shift.
- Adapted to various roles to support overall team efficiency.
- Fostered strong relationships with peers and management, enhancing team cohesion.
Education
High School Diploma -
Medina High School
Medina05-2027
Certificate - Phlebotomy
Cuyahoga Community College
Cleveland, OH12-2027
Associate of Applied Science - Radiography
Cuyahoga Community College
Cleveland, OH05-2032
Skills
- Customer service
- Team collaboration
- Attention to detail
- Problem solving
- Following instructions
- Adaptability and flexibility
- Willingness to learn
- Continuous development
- Effective communication
- Verbal and written communication
- Positive attitude
- Equipment operation
Timeline
Team Member
Mitchells Ice Cream
05.2025 - Current
High School Diploma -
Medina High School
Certificate - Phlebotomy
Cuyahoga Community College
Associate of Applied Science - Radiography
Cuyahoga Community College