LAYLA KIRCHHOFF
Poughkeepsie,NY
Summary
Clinical Account Specialist with history of driving account relationships. Proven ability to manage accounts effectively and support clinical operations. Known for achieving impactful results in dynamic environments. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Clinical Account Specialist I
Johnson & Johnson MedTech Electrophysiology
07.2023 - Current
- Trained and developed skills on the CARTO 3 mapping system; including CARTO V8, Optrell/ Octaray, QDOT, ICE and more.
- Streamlines communication with healthcare providers, ensuring timely updates on product developments.
- Improves patient outcomes in the lab by developing and implementing customized clinical account strategies.
- Manages complex issues, delivering prompt resolution while maintaining a professional demeanor.
- Works with management to hire new employees for the team.
- Fosters physician and staff education through courses, TEC Sites and heart dissections.
- POD NuVision Champion
Learning Assistant
Boston University- Department of Biology
07.2022 - 05.2023
- Aided instructors with in-lab activities
- Educated students in class
- Attended weekly meetings to discuss the current introductory biology labs
- Developed new lesson plans and address in-class issues
- Hosted office hours for students and facilitate study groups
- Organized and allocated resources required to meet needs of 24 students and 2 instructors.
Leasing Agent/Community Assistant
Eastdale Village
01.2019 - 09.2022
- Oversaw and rented over 100 units of residential real estate in a new live, work, play community
- Achieved projected sales quotas
- Answered weekly leads and managed leasing appointments
- Experienced software proficiencies in Microsoft, Yardi, AppFolio, and RentCafe
- Provided services to the marketing team, implemented community events, and attended networking events
Education
Bachelor of Science - Behavior & Health
Boston University
Boston, MA05.2023
High School Diploma -
Millbrook School
Millbrook, NY05.2016
Skills
- Teamwork and collaboration
- Cardiac Electrophysiology
- Customer Relationship Management
- Adaptability and flexibility
- Clinical Development
- Goal setting
- Self motivation
Activities
- Johnson & Johnson MedTech Electrophysiology Women's Leadership & Inclusion
- Boston University, Sargent Honor Society, President 2022-2023, Coordinated Club Events: trivia, community service activities, monthly member meetings, and alumni networking nights.
- Boston University, International Peer Mentor, Fall 2021, Mentored an incoming freshman to Boston University for the 2021 Summer and Fall semesters, Communicated with international students about Boston, academics, social life, and more.
Timeline
Clinical Account Specialist I
Johnson & Johnson MedTech Electrophysiology
07.2023 - Current
Learning Assistant
Boston University- Department of Biology
07.2022 - 05.2023
Leasing Agent/Community Assistant
Eastdale Village
01.2019 - 09.2022
High School Diploma -
Millbrook School
Bachelor of Science - Behavior & Health
Boston University
Similar Profiles
MONIKA DOBROWOLSKAMONIKA DOBROWOLSKA
Senior Quality and Technology Transfer Engineer at Johnson & Johnson MedTechSenior Quality and Technology Transfer Engineer at Johnson & Johnson MedTech
Tabatha StewartTabatha Stewart
Senior Director Education APAC at Johnson & Johnson Medtech OrthopaedicsSenior Director Education APAC at Johnson & Johnson Medtech Orthopaedics
Leah StottLeah Stott
Sr Manager Patient Experience & Digital Engagement at Johnson & Johnson MedTechSr Manager Patient Experience & Digital Engagement at Johnson & Johnson MedTech