Layla Maccaroni
Tallahassee,Florida
Summary
Pre-dental candidate with healthcare exposure, customer service experience, and strong patient communication skills. Brings front desk support, appointment scheduling, data entry, and sterilization awareness, with a strong focus on organization, professionalism, and HIPAA-aware care in dental office settings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender
The Moon
Tallahassee, Florida
01.2026 - Current
- Delivered exceptional customer service in fast-paced, high-volume environment, enhancing customer satisfaction.
- Managed multiple responsibilities efficiently, ensuring professionalism and accuracy in service delivery.
- Cultivated strong interpersonal relationships through effective communication and problem-solving, fostering a positive atmosphere.
Server
Local Brewing Company (L.B.C.)
Tallahassee, Florida
05.2025 - 08.2025
- Provided exceptional customer service to enhance guest satisfaction.
- Collaborated with team to multitask efficiently while maintaining attention to detail.
- Utilized time management skills to thrive in a fast-paced environment.
Hostess
Ozona Blue Grilling Company
Palm Harbor, Florida
11.2021 - 12.2024
- Welcomed and assisted guests, ensuring organized scheduling and efficient seating arrangements to enhance guest experience.
- Cultivated strong customer service, professionalism, and organizational skills, contributing to positive customer interactions.
- Coordinated communication between staff and customers, facilitating smooth operations in a fast-paced setting.
Education
High School Diploma -
Palm Harbor University High School
Palm Harbor, Florida05-2024
Skills
- Beverage Preparation
- Customer Service
- Multitasking in Fast-Paced Environments
- Time Management
- Organizational skills
- Detail orientation
- Patient Communication
- Professional Telephone Communication
- Team Collaboration
- Reception support
- Appointment Scheduling
- Inventory Management
- Excel and Office
- Data management
- Adaptability and Willingness to Learn
Certification
Certified Nursing Assistant (CNA), Basic Life Support (BLS), CPR Certified
Volunteer Experience
Big Bend HIV Clinic, Volunteer, Tallahassee, Florida, 2025-09, 2025-12, Contacted patients regarding holiday assistance programs and community resources., Organized childrens clothing sizes and gift requests using Microsoft Excel spreadsheets., Assisted with patient check-in and front desk support., Prepared, organized, and distributed food bags to patients during community outreach events., Maintained accurate records while handling sensitive information with confidentiality.
Dental Experience
- Dental Shadowing Aspen Dental
- 2024
- Shadowed dental professionals for 4 hours, observing patient care, clinical procedures, sterilization protocols, and daily office operations.
- Gained insight into teamwork between dentists, assistants, hygienists, and front office staff.
Clinical Experience
- Madonna Ptak Morton Plant Rehabilitation Center
- Palm Harbor, Florida
- CNA Clinical Experience 3 Full Clinical Days
- Assisted patients with daily care needs while maintaining professionalism and compassion.
- Worked alongside healthcare professionals in a clinical setting.
- Demonstrated strong communication, patient care, and attention to safety protocols.
Timeline
Bartender
The Moon
01.2026 - Current
Server
Local Brewing Company (L.B.C.)
05.2025 - 08.2025
Hostess
Ozona Blue Grilling Company
11.2021 - 12.2024
High School Diploma -
Palm Harbor University High School