Layla Martinez
Haines City,FL
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction. I have been also crossed trained while being in Target making me learn general merchandise also learned to do the grocery/produce area.
Overview
2
2
years of professional experience
Work History
Coffee Barista
Target
Kissimmee, FL
04.2021 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior guest service.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Received and accurately processed customer payments.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained calm demeanor during high-volume periods and special events.
General Merchandise Associate
Target
Kissimmee, FL
04.2021 - Current
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Education
High School Diploma -
Harmony High School
Saint Cloud, Fl05.2021
Skills
- Product Displays
- Coffee Expertise
- Safe Food Handling Practices
- Tea Expertise
- Espresso Machine Operation
- Hospitality and Professionalism
- Coffee and Tea Preparation
- Coordinating Orders
- Food Serving and Preparation
- Cash Handling
- Customer Service
- Verbal and Written Communication
Languages
Spanish
Native/ Bilingual
Timeline
Coffee Barista
Target
04.2021 - Current
General Merchandise Associate
Target
04.2021 - Current
High School Diploma -
Harmony High School
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