Layla McClure
Gulfport ,MS
Summary
I am skilled in problem-solving and determination , I foster positive relationships and adapt quickly to challenges, ensuring seamless execution and client satisfaction. Also recognized for exceptional service and a friendly demeanor, I thrive in a fast-paced environment. I am experienced in excellent customer service skills to enhance customer experience and build loyalty. I have a track record of maintaining a clean and efficient workspace, while ensuring consistent quality and prompt service.
My strong focus on teamwork and achieving results is adaptable to changing needs. I am through and through a reliable, friendly, and driven worker to deliver high-quality service.
Overview
2
2
years of professional experience
Work History
Coffee Barista
7 Brew
Gulfport, MS
04.2025 - 08.2025
- Prepared a variety of coffee beverages according to standardized recipes.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted customers with menu selections and provided product recommendations.
- Operated espresso machines, grinders, and other coffee-making equipment effectively.
Dog Trainer
Tucker’s Place
Lucedale, MS
09.2024 - 03.2025
- Trained dogs in obedience, agility, and behavior modification techniques.
- Developed customized training plans based on individual dog assessments.
- Implemented positive reinforcement strategies to enhance learning outcomes.
- Conducted group training sessions, fostering socialization among dogs and owners.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Maintained clean training arena for group classes.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
Cashier
Landmark Cafe & Grill
Lucedale, MS
06.2024 - 11.2024
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with menu selections and provided information on daily specials.
- Maintained cleanliness and organization of dining area, enhancing customer experience.
- Handled cash management duties, ensuring proper reconciliation at shift end.
- Trained new employees on register operations and customer service protocols.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Event Coordinator
APEX Connections
Mobile, AL
12.2023 - 06.2024
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Developed event timelines and schedules to optimize workflow efficiency.
- Managed vendor relationships, negotiating contracts and securing services.
- Assisted in budget management, tracking expenses to maintain financial accuracy.
- Implemented post-event evaluations to gather feedback and enhance future planning.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Education
High School Diploma -
George County High School
Lucedale2023
Skills
- Order taking
- Beverage preparation
- Workplace safety
- Cleanliness standards
- Inventory management
- Customer experience management
- Time management
- Team player
- Problem-solving
- Adaptive and creative
- Excellent memory
- Friendly and outgoing
- Decision-making
- Opening and closing duties
- Cash handling
- Active listener
- Safe food handling practices
- POS systems
- Exceptional customer service
- Hospitality service expertise
- Team leadership
- Professional demeanor
- Multitasking and organization
- Clear communication
- Hospitality and accommodation
Timeline
Coffee Barista
7 Brew
04.2025 - 08.2025
Dog Trainer
Tucker’s Place
09.2024 - 03.2025
Cashier
Landmark Cafe & Grill
06.2024 - 11.2024
Event Coordinator
APEX Connections
12.2023 - 06.2024
High School Diploma -
George County High School