Layla Nieve
Ontario,CA
Summary
Recent Graduate, Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Produce Associate
Walmart
Upland, CA
08.2024 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Assisted with weekly inventory counts.
Medical Assistant Intern
Nellie Gail Urgent Care
Orange, CA
01.2024 - 02.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
Store Manager
SUBWAY®Restaurants
Rancho Cucamonga, CA
12.2018 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
No Degree - Medical Assistant
North-West College
West Covina, CA04-2024
High School Diploma -
Valley View High School
Ontario, CA05-2018
Skills
- Clinical documentation
- Patient care
- Vital signs measurement
- Medical terminology
- Time management
- Effective communication
- Electronic health records
- Vital signs monitoring
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Direct patient care
- Phlebotomy
- CPR
- Specimens collection and processing
- Insurance verification
- Appointment setting
- Medical office administration
- Payment collection
Certification
CPR
Timeline
Produce Associate
Walmart
08.2024 - Current
Medical Assistant Intern
Nellie Gail Urgent Care
01.2024 - 02.2024
Store Manager
SUBWAY®Restaurants
12.2018 - 05.2022
No Degree - Medical Assistant
North-West College
High School Diploma -
Valley View High School