Layla Pacheco
Glendale,AZ
Summary
I have developed a strong work ethic and positive demeanor. Proficient in managing phone communications, calendar updates, and scheduling tasks. Demonstrates exceptional organizational skills and time management, effectively handling high volumes of inquiries and administrative duties. Specializes in communication, data entry, and appointment coordination to enhance operational efficiency.
Overview
1
1
year of professional experience
Work History
Quality Control Inspector
World Class Distribution
03.2025 - 07.2025
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Trained new employees on proper use of test equipment and inspection techniques by explaining company procedures, job duties and performance expectations.
- Identified and reported defects in merchandise, contributing to enhanced product quality and customer satisfaction.
Receptionist Assistant
Sarita Sharma and Internal Medicine
06.2024 - 02.2025
- Greeted customers and visitors in a professional manner.
- Responded to customer inquiries via phone or email promptly and courteously.
- Performed data entry tasks into various software systems accurately and quickly.
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members and ensured accuracy of information.
- Answered, screened, and directed incoming phone calls while managing multi-line telephone systems routed to appropriate personnel.
Education
High School Diploma -
Crown Point High School
Glendale, AZ11-2024
Skills
- Quality assurance and data analysis
- Technical documentation and reporting
- Customer service with effective communication
- Professionalism and positivity
- Multitasking and prioritization
- Office organization
Education and Training
other
Timeline
Quality Control Inspector
World Class Distribution
03.2025 - 07.2025
Receptionist Assistant
Sarita Sharma and Internal Medicine
06.2024 - 02.2025
High School Diploma -
Crown Point High School