Layla Perkins
Nashville
Overview
2
2
years of professional experience
Work History
Barista
Spencer's Coffee
Bowling Green, KY
09.2025 - Current
- Prepared high-quality coffee beverages according to standardized recipes.
- Provided excellent customer service, ensuring a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and grinders efficiently to meet demand.
- Assisted in inventory management by monitoring stock levels and supplies.
- Handled cash register transactions accurately, processing payments swiftly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Barista
Cafe Sperry's
Nashville, TN
04.2024 - 07.2025
- Collaborated with team members to improve service delivery during peak hours.
- Engaged with customers to understand preferences and recommend menu items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Maintained cleanliness and organization of the café environment for guest satisfaction.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Education
High School Diploma -
Nashville Christian
Nashville, TN05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Safe food handling
- POS systems
- Menu memorization
- Latte art
Timeline
Barista
Spencer's Coffee
09.2025 - Current
Barista
Cafe Sperry's
04.2024 - 07.2025
High School Diploma -
Nashville Christian