Layla Ramos
Reynoldsburg,OH
Summary
Developed strong organizational and communication skills in both infant and zoological environment, ready to transition into new field. Demonstrated ability to work collaboratively with others and manage (multiple) tasks effectively. Seeking to leverage these transferrable skills in dynamic and engaging role. Offering genuine interest in wildlife and strong interpersonal skills, paired with readiness to learn and grow. Contributes solid understanding of animal care principles and ability to quickly grasp new information.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Worker
Precious Harbor Kidz
06.2023 - 10.2024
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Daycare Assistant
Precious Harbor Kidz
06.2023 - 10.2024
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior techniques.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Cashier
Cross Island Fruits
08.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Summer Camp Counselor
Camps R Us
08.2021 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Administered first aid quickly to provide health and safety to campers.
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
- Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
- Organized special events such as talent shows or field trips, creating memorable experiences for all participants.
Crew Member
Wendy's
04.2021 - 08.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Zoo Volunteer
Queens Zoo
06.2018 - 08.2018
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior techniques.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Education
Bachelor Of Science - Zoology/Wildlife Rehabilitation
Malone University
Canton, OHBachelor Of Science - Animal Science: Companion Animal Care And Training
Unity Environmental University
New Gloucester, MEHS Diploma -
Valley Stream Central High School
Valley Stream, NY06.2022
Skills
- Patience and empathy
- Infant care
- Cleaning and sanitizing
- Health and safety regulations
- Documentation and record keeping
- Activity planning
- Animal Care
- Multitasking Skills
- Social and academic development
- Multilingual communication
- Pupil supervision
- Special needs experience
- CPR training
- Housekeeping
- Interpersonal relationships
Certification
First Aid Certification
CPR Certification
Timeline
Daycare Worker
Precious Harbor Kidz
06.2023 - 10.2024
Daycare Assistant
Precious Harbor Kidz
06.2023 - 10.2024
Cashier
Cross Island Fruits
08.2021 - 08.2022
Summer Camp Counselor
Camps R Us
08.2021 - 08.2022
Crew Member
Wendy's
04.2021 - 08.2022
Zoo Volunteer
Queens Zoo
06.2018 - 08.2018
Bachelor Of Science - Zoology/Wildlife Rehabilitation
Malone University
Bachelor Of Science - Animal Science: Companion Animal Care And Training
Unity Environmental University
HS Diploma -
Valley Stream Central High School
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