Layla Rodriguez
Seattle
Summary
Detail-oriented with exceptional customer service. Proven ability to manage time effectively while maintaining cleanliness and organization, and enhancing store appearance, ensuring a welcoming atmosphere for customers.
I developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality, looking to transition into a new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
02.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Merchandiser
Aeropostale
07.2022 - 03.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Education
No Degree - Dental Hygiene Prerequisite
Seattle Central Community College
Seattle, WAHigh School Diploma -
Highline High School
Seattle, WA11-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Exceptional customer service
- Team leadership
- Coffee expertise
- Point of sale operation
- Retail management
- Clear communication
- Multitasking and organization
Certification
CPR certified
Timeline
Barista
Starbucks
02.2023 - Current
Merchandiser
Aeropostale
07.2022 - 03.2023
No Degree - Dental Hygiene Prerequisite
Seattle Central Community College
High School Diploma -
Highline High School
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