Layla Tobias
Buena Park,CA
Summary
My name is Layla Tobias, and I'm a 17 year-old freshman at Cypress College. I attend campus 7:30am-9:35am on Mondays and Wednesdays, and 9am-12pm on Fridays. During high school, I was an intern at a Health Group Office which helped developed skills in safety and health. I also worked a part time job during this time which gave me the proper experience in customer service.
Overview
2
2
years of professional experience
Work History
Team Member
Chick Fil A
Buena Park, CA
10.2022 - 08.2024
- Greeted customers and provided them with menus.
- Delivered food items to tables in a timely manner.
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Bussed tables as needed throughout shifts.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
- Managed opening and closing responsibilities including counting down registers.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Maintained a clean and orderly checkout area.
- Processed customer payments accurately and efficiently.
Medical Assistant Intern
La Palma Health Group
La Palma, CA
03.2024 - 05.2024
- Performed patient intake duties, including taking vital signs and medical histories.
- Prepared examination rooms with necessary instruments and supplies.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
- Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
- Reviewed insurance forms to ensure accuracy prior to submitting claims.
- Escorted patients to examination rooms and prepared for physician exams.
Education
High School Diploma -
John F. Kennedy High School
La Palma, CA05-2024
GED -
Cypress College
Cypress, CASkills
- Customer Service
- Problem-Solving
- Multitasking
- Organization
- Time Management
- Communication
- Collaboration
- Compassionate
References
References available upon request.
Timeline
Medical Assistant Intern
La Palma Health Group
03.2024 - 05.2024
Team Member
Chick Fil A
10.2022 - 08.2024
High School Diploma -
John F. Kennedy High School
GED -
Cypress College
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