Layla Wolf
Boulder,CO
Summary
Hello! My name is Layla and I am a student at CU. I have lived in Boulder for my whole life and have worked in the food industry here since I was a Junior at Boulder High. I love to work and keep busy. I thrive in fast paced environments, and pride myself on efficiency and quality. I am a fast learner and I'm very receptive to advice. I have a very bubbly personality and am able to get along with nearly everyone I meet. I am confident in my abilities in many parts of a restaurant( server, busser, food runner, cashier, prep cook, line cook, oven operator, and expeditor) and am eager to learn more!
Overview
5
5
years of professional experience
Work History
Line Cook
Barchetta
09.2024 - Current
- Prepared and cooked menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Collaborated with team members to streamline food prep processes, enhancing kitchen efficiency.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Server
Barchetta
11.2023 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Shift Lead
Ben and Jerry's
01.2021 - 11.2023
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented process improvements to enhance team efficiency and customer satisfaction.
- Monitored employee performance, providing constructive feedback for professional development.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
Bachelor of Science - Biology and Philosophy
University Of Colorado-Boulder
05-2028
Skills
- Time management
- Attention to detail
- Highly motivated
- Customer service
- Food safety knowledge
- Server communication
- Food allergen safety
- Inventory management
- Positive attitude
Timeline
Line Cook
Barchetta
09.2024 - Current
Server
Barchetta
11.2023 - Current
Shift Lead
Ben and Jerry's
01.2021 - 11.2023
Bachelor of Science - Biology and Philosophy
University Of Colorado-Boulder