Layne Howell
Granite City,IL
Summary
State-certified Nursing Assistant in consulting and coordinating with healthcare team members to assess and implement patient care plans. Competent in taking vitals such as blood pressure, oxygen levels and temperature. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Pizza World
01.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier Team Lead
Weathervane Ice Creme
02.2022 - 01.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Granite City High School
Granite City, IL05.2024
Certification - CNA Certification
Southwestern Illinois College
Granite City, IL05.2024
Skills
- Vital signs monitoring
- Patient Care
- Privacy and confidentiality
- Patient Assessments
- Supporting personal needs
- Compassionate caregiver
- Patient Lifting
- Ambulation Assistance
- CPR/AED
Certification
- CNA - Certified Nurse Assistant
Timeline
Cashier
Pizza World
01.2023 - Current
Cashier Team Lead
Weathervane Ice Creme
02.2022 - 01.2023
High School Diploma -
Granite City High School
Certification - CNA Certification
Southwestern Illinois College