Layne Johnson
Pittsburg,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Sr. Manager of Train Operations
Union Pacific Railroad
03.2023 - Current
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Mentored junior staff members for skill development and career progression within the organization.
Manager of Terminal Operations
Union Pacific Railroad
11.2017 - 02.2023
- Established standard operating procedures to increase consistency across shifts and teams.
- Increased customer satisfaction by addressing concerns promptly and implementing tailored solutions.
- Ensured compliance with all applicable laws, regulations, industry standards related to terminal operations.
- Optimized resource allocation for improved throughput and reduced dwell time.
- Enhanced terminal efficiency by streamlining operations and implementing performance-driven processes.
- Supported staff through change management initiatives associated with new policies or technology implementations.
- Maintained flexibility to work variety of shifts and days of week consistent with demands of environment.
- Monitored employee performance and productivity.
- Fielded customer complaints and comments and rectified issues.
Manager of Yard Operations
Union Pacific Railroad
Herington, KS
07.2015 - 10.2017
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Supply Chain Management
University of Kansas
Lawrence, KS 05.2001 -
Skills
Timeline
Sr. Manager of Train Operations
Union Pacific Railroad
03.2023 - Current
Manager of Terminal Operations
Union Pacific Railroad
11.2017 - 02.2023
Manager of Yard Operations
Union Pacific Railroad
07.2015 - 10.2017
Bachelor of Science - Supply Chain Management
University of Kansas
05.2001 -