Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Layne Kroh

Vienna,SD

Summary

Dynamic professional with a proven track record at excelling in territory sales strategies and client relationship management. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Adept at analyzing market trends and implementing strategic initiatives, driving significant revenue growth while maintaining a friendly and positive attitude.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

23
23
years of professional experience

Work History

Stay-at-Home-Parent

Kroh's Nest
09.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Volunteered with PTA, community events, or school functions.
  • Gala Chair for Our Lady of Good Counsel and raised $340,000
  • Fundraising Chair at Sunset Hills Montessori School.
  • Girl Scout Leader of a 20 member troop.
  • Certified Mahjong Instructor.

Franchise Owner & Operator

Wine & Design
09.2011 - 09.2019
  • Developed operational strategies to enhance franchise performance and customer satisfaction.
  • Oversaw daily operations, ensuring compliance with brand standards and local regulations.
  • Trained and mentored staff, fostering a collaborative environment focused on excellence.
  • Implemented cost-control measures, optimizing inventory management and reducing expenses.
  • Cultivated relationships with suppliers to negotiate favorable terms and improve product quality.
  • Executed marketing campaigns to drive customer engagement and increase brand visibility in the community.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Top producing Franchise the first year of operation and was the gold standard for other franchisees.
  • Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.

Territory Sales Manager

Medtronic
11.2006 - 11.2011
  • Developed and executed territory sales strategies to maximize revenue growth.
  • Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
  • Analyzed market trends to identify new business opportunities and inform strategic decisions.
  • Trained and mentored sales team members, fostering professional development and performance improvement.
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.

Pharmaceutical Sales Representative

Doak Dermatologics
11.2002 - 11.2006
  • Developed and maintained strong relationships with healthcare professionals to promote product knowledge and benefits.
  • Conducted comprehensive market analysis to identify emerging trends and competitive products within assigned territories.
  • Delivered engaging presentations and product demonstrations to physicians, pharmacists, and hospital staff.
  • Collaborated with cross-functional teams to strategize marketing initiatives for new pharmaceutical launches.

Education

Bachelor of Science - Marketing

East Carolina University
Greenville, NC
06-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Organizational skills
  • Decision-making

Interests

  • Gardening
  • Cooking
  • I enjoy helping others and giving back to the community
  • Fashion
  • Interior Design

Timeline

Stay-at-Home-Parent

Kroh's Nest
09.2015 - Current

Franchise Owner & Operator

Wine & Design
09.2011 - 09.2019

Territory Sales Manager

Medtronic
11.2006 - 11.2011

Pharmaceutical Sales Representative

Doak Dermatologics
11.2002 - 11.2006

Bachelor of Science - Marketing

East Carolina University

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