Layne Loebig
Tampa,FL
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Jersey Mikes Submarines And Salads
02.2021 - 08.2024
- Learned all required tasks quickly to maximize performance.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Receptionist
Hair Symmetry
03.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided exceptional customer service by offering beverages, assisting with hanging their coats, and guiding guests to restroom facilities.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL05.2027
Skills
- Positive Attitude
- Problem-Solving
- Team Collaboration
- Client Engagement
- Customer service focus
Certification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Emergency Medical Technician (EMT) - Florida Department of Health and Pennsylvania Department of Health
- Basic Life Support (BLS) Certification - American Heart Association
- National Incident Management System (NIMS) ICS-100, and ICS-700 Certifications - Federal Emergency Management Agency.
Timeline
Receptionist
Hair Symmetry
03.2022 - 08.2022
Shift Leader
Jersey Mikes Submarines And Salads
02.2021 - 08.2024
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Emergency Medical Technician (EMT) - Florida Department of Health and Pennsylvania Department of Health
- Basic Life Support (BLS) Certification - American Heart Association
- National Incident Management System (NIMS) ICS-100, and ICS-700 Certifications - Federal Emergency Management Agency.
Bachelor of Science - Biomedical Sciences
University of South Florida
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