Layne Sylvester
Monroe,United States
Summary
Dynamic professional with a strong foundation in analytical thinking and decision-making, ready to excel in a fast-paced insurance environment. Demonstrates the ability to quickly comprehend policy terms and employ effective investigative techniques for accurate claims assessment. Eager to leverage and further develop analytical and decision-making skills in a Claims Adjuster role, contributing to efficient claims processing and customer satisfaction. Committed to delivering high-quality results through meticulous attention to detail and a proactive approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Yard Attendant
IAA
07.2025 - Current
- Performed basic inspections and documented vehicle condition
- Used handheld scanners to track and update vehicle locations
- Conducted regular yard audits to ensure compliance with company policies and regulatory requirements.
- Provided comprehensive training for new hires on yard operations, fostering an environment conducive to skill development and growth within the team.
Auto Estimator / Parts Coordinator
Gerber Collision & Glass
11.2024 - 05.2025
- Assessed auto damage and updated reports using CCC One software.
- Prepared field reports supporting total loss and repair decisions.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Independent Auto Appraiser
Best Claims Service, LLC
08.2024 - 11.2024
- Inspected vehicles for major carriers to determine extent of damage.
- Captured photo documentation and evaluated claim details for processing.
- Provided training and mentorship to new Auto Appraisers, ensuring they were equipped with the necessary skills to succeed in their roles.
- Enhanced customer satisfaction by efficiently appraising vehicle damages and providing accurate repair estimates.
- Demonstrated expertise in evaluating a wide range of vehicle makes and models, allowing for accurate assessments regardless of vehicle type.
Logistics
Nisshinbo Automotive Manufacturing Inc
10.2023 - 03.2024
- Maintained inventory records and supported production logistics.
- Organized logistics to consistently meet deadlines with minimal expense.
- Optimized supply chain logistics with strategic partnerships and transportation planning.
- Maintained accurate inventory, working with purchasing department and logistics for resupply
Education
High school diploma -
Monroe High School
Monroe, GA05.2007
Skills
- CCC program expertise
- Skilled in hand tool application
- Experienced in document creation using Microsoft Word
- Customer engagement
- Strong organizational abilities
- Organizational time strategies
Certification
- Property & Casualty License
- Insurance Producer License
Timeline
Yard Attendant
IAA
07.2025 - Current
Auto Estimator / Parts Coordinator
Gerber Collision & Glass
11.2024 - 05.2025
Independent Auto Appraiser
Best Claims Service, LLC
08.2024 - 11.2024
Logistics
Nisshinbo Automotive Manufacturing Inc
10.2023 - 03.2024
High school diploma -
Monroe High School
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