Layni Bartram
Milton,WV
Summary
Personable and customer focused with passion for creating a positive experience. Possesses knowledge of food safety standards & efficiently handles transactions and inventory. Adapts fast and has a positive mindset. Committed to providing excellent service and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Polos Ice Cream
Milton Wv
04.2025 - Current
- Provided exceptional customer service by efficiently taking orders and serving ice cream products.
- Maintained cleanliness and organization of the work space
- Assisted in training new staff on ice cream preparation and customer service
- Handled inventory by tracking stock levels and restocking supplies as needed.
- Developed knowledge of flavors and toppings to enhance customer recommendations and satisfaction.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
- Open and closing shift by myself
- Greeted incoming customers and provided reliable, friendly customer service.
- Counting cash drawer and closing, making sure the correct amount is in there
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Children's Party Host
Amp Athletics
Huntington, WV
10.2023 - 03.2025
- Cleaned up the party afterwards by sweeping, mopping, taking out trash, wiping tables
- Interacted and chaperoned children while they played on the equipment at the gymnastics gym
- Managed event cleanup, maintained a safe and fun environment for the parents and children
- Trained new staff members on best practices for hosting children''s parties.
Education
Bachelor of Science - Criminal Justice
Marshall University
Huntington, West Virginia, WVSkills
Teamwork
Motivated
Patience and empathy
Customer service
Organized
Timeline
Ice Cream Server
Polos Ice Cream
04.2025 - Current
Children's Party Host
Amp Athletics
10.2023 - 03.2025
Bachelor of Science - Criminal Justice
Marshall University