Layni Rober
East Lansing,United States
Summary
Organized, dependable, and detail-oriented candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Qdoba Mexican Eats
09.2021 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Behavior Technician
Total Spectrum
05.2023 - 08.2023
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Treated clients and families with respect and dignity.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
Junior Sandwich Artist
SUBWAY®Restaurants
08.2020 - 07.2022
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Communicated menu item information and offered suggestions to promote featured products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Hostess
Sidelines Sports Eatery & Pub
10.2019 - 02.2020
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Psychology
Michigan State University
East Lansing, MI05.2024
High School Diploma -
Bedford High School
Lambertville, MI06.2020
Skills
- Adaptable and Flexible
- Natural Leadership
- Service Prioritization
- Performance Improvement
- Customer Service and Rapport
Timeline
Behavior Technician
Total Spectrum
05.2023 - 08.2023
Server
Qdoba Mexican Eats
09.2021 - Current
Junior Sandwich Artist
SUBWAY®Restaurants
08.2020 - 07.2022
Hostess
Sidelines Sports Eatery & Pub
10.2019 - 02.2020
Bachelor of Arts - Psychology
Michigan State University
High School Diploma -
Bedford High School
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