Layra Cervantes
Kissimmee,FL
Summary
Developed strong communication and organizational skills in a clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Currently pursuing a Bachelor’s degree in Legal Studies, with a strong interest in transitioning into legal administration and contributing to a professional legal team while continuing to grow within the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Physmedi
Kissimmee, FL
03.2024 - Current
- Manage scheduling, phones, and patient intake
- Maintain confidential records and documentation
- Scan, file, and organize important records
- Coordinate with insurance companies and medical offices
- Verify insurance eligibility and billing questions
- Set up meetings with representatives
- Maintain and restock office and medical supplies
Sales Associate
Five Below
10.2023 - 10.2024
- Provided professional customer service
- Handled register transactions
- Maintained organized environment
Sales Associate
Ross Dress for Less
10.2022 - 02.2023
- Customer service and cashier duties
- Assisted with closing tasks
- Maintained store organization
Education
Bachelor’s Degree - Legal Studies
University of Central Florida
Orlando, FL2028
Associate Degree - Criminal Justice
Valencia College
Kissimmee, FL05-2025
High School Diploma -
Poinciana High School
Kissimmee, FL05-2022
Skills
- Legal document handling
- Administrative support
- Client Support
- Confidential records management
- Microsoft Office
- Adobe Acrobat
- Professional communication
- Organization and time management
Certification
- Microsoft Office Specialist
- Human Trafficking Awareness & Prevention Training — Florida Alliance to End Human Trafficking
- Valid Driver’s License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Physmedi
03.2024 - Current
Sales Associate
Five Below
10.2023 - 10.2024
Sales Associate
Ross Dress for Less
10.2022 - 02.2023
Bachelor’s Degree - Legal Studies
University of Central Florida
Associate Degree - Criminal Justice
Valencia College
High School Diploma -
Poinciana High School