Marquita Teagues
Austin,TX
Summary
Detail-oriented Certified Clinical Medical Assistant and dedicated nursing student with a strong background in medical billing, patient records management, and HIPAA compliance. Proven ability to enhance patient satisfaction through effective issue resolution and a commitment to confidentiality protocols. Expertise in diverse healthcare settings is leveraged to deliver exceptional patient care while providing vital support to medical teams. Passionate about fostering a collaborative environment that prioritizes quality service and patient well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Elaya Healthcare
02.2026 - Current
- Developed individualized care plans by collaborating with healthcare providers and family members.
- Monitored patient progress and adjusted care plans based on evolving needs and outcomes.
- Utilized electronic health record systems to maintain accurate documentation of patient care activities and outcomes.
- Conducted regular assessments to identify barriers to patient adherence and recommended interventions.
- Improved communication between healthcare providers and patients by coordinating care plan meetings and updates.
- Identified trends in patient needs and adjusted care plans accordingly, ensuring continuous improvement in service delivery.
- Enhanced patient care by developing individualized care plans tailored to each patient''s needs.
Certified Clinical Medical Assistant
CentraL Health
Austin,Tx
09.2025 - Current
- Coordinated patient flow to enhance clinic efficiency and optimize appointment scheduling.
- Assisted in administering medications and performing clinical procedures under physician supervision.
- Maintained accurate patient records using electronic health record (EHR) systems for improved data management.
- Educated patients on treatment plans, medication usage, and preventive care to promote health literacy.
- Collaborated with healthcare teams to ensure seamless communication regarding patient care and treatment progress.
- Implemented quality control measures for infection prevention and safety standards in clinical settings.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Medical Technician
Md Dianostics
Mckinney, Tx
05.2025 - 07.2025
- Communicated effectively with other healthcare professionals regarding test results and patient care plans.
- Managed patient records accurately and efficiently according to HIPAA standards.
- Processed and reported lab results to physicians promptly and accurately.
- Neuropathy Testing Specialist
Temporary Medical Records Auditor
Cotiviti
Prosper, TX
01.2025 - 04.2025
- Conducted audits of 130+ records daily, adhering to patient privacy protocols
- Used advanced systems to streamline documentation and improve audit efficiency
- Compiled detailed reports documenting audit findings and recommendations for management review.
- Maintained a high level of confidentiality regarding patient health information at all times in accordance with HIPAA guidelines.
- Analyzed data for completeness, accuracy, and compliance with applicable regulations and standards.
- Reviewed medical records and patient charts to ensure accuracy of documentation, coding, and billing information.
Case Manager
Texas Health & Human Services Commission
Dallas, TX
01.2022 - 06.2024
- Managed 15-40 client accounts daily, resolving benefit and document issues
- Conducted in-depth assessments, coordinated care plans, and ensured compliance
- Educated clients on resources, services, and eligibility
- Participated in team meetings to discuss case management strategies for individual cases.
- Educated clients on available community resources and how to access them effectively.
- Maintained clients' records by reviewing case notes and logging events and progress.
- Demonstrated success in building relationships with clients and providing emotional support.
Client Service Account Manager
ADP
Dallas, TX
08.2021 - 08.2023
- Managed payroll discrepancies and provided benefit guidance
- Facilitated onboarding meetings and maintained regulatory documentation
- Built strong client relationships through effective communication
- Built positive working relationships with external vendors when needed.
Account & Recruiting Manager
Allied Universal
Dallas, TX
01.2017 - 02.2022
- Developed strong relationships with clients through effective communication, problem solving, and follow-up activities.
- Actively participated in weekly team meetings to review progress on initiatives.
- Collaborated with cross-functional teams to develop customized solutions that met the needs of each individual client.
- Sourced and screened applicants, coordinated interviews, and conducted onboarding
- Fostered client trust by delivering reliable staffing solutions
- Analyzed recruitment metrics such as time-to-fill, cost-per-hire, quality of hire. to measure success of recruitment efforts.
- Evaluated and selected qualified candidates for open positions in a timely manner.
- Managed full-cycle recruiting process for multiple departments including job postings, interviewing, and onboarding of new hires.
- Conducted phone screens and in-person interviews to assess candidate qualifications.
- Organized onboarding activities for new hires ensuring smooth transition into the organization..
Education
Clinical Medical Assistant (CMA) -
Stepful
06.2025
Esthetician License - undefined
Collectiv Beauty Academy
TX01.2024
High School Diploma - undefined
Minnesota Transitions Charter School
01.2011
Associate of Science - Nursing
Austin Community College
Austin, Texas, TX05-2029
Skills
- Medical billing
- Vital signs
- Medical records
- Data entry
- Case management
- Problem resolution
- CRM systems
- Applicant tracking
- Onboarding
- Mobile/remote notarization
- Legal document handling
- EKGs
- Phlebotomy
- HIPAA compliance
- Document processing
- Appointment scheduling
- Account support
- De-escalation techniques
- Sourcing
- Payroll issue resolution
- Real estate transactions
Certification
- Chemical Peel
- Microdermabrasion
- HIPAA Compliance
- Clinical Medical Assistant
- Notary Loan Signing
- Skin Care Specialist
- Body Contouring & Sculpting
- Texas Licensed Esthetician
- Lash technician
Timeline
Certified Clinical Medical Assistant
Elaya Healthcare
02.2026 - Current
Certified Clinical Medical Assistant
CentraL Health
09.2025 - Current
Medical Technician
Md Dianostics
05.2025 - 07.2025
Temporary Medical Records Auditor
Cotiviti
01.2025 - 04.2025
Case Manager
Texas Health & Human Services Commission
01.2022 - 06.2024
Client Service Account Manager
ADP
08.2021 - 08.2023
Account & Recruiting Manager
Allied Universal
01.2017 - 02.2022
Esthetician License - undefined
Collectiv Beauty Academy
High School Diploma - undefined
Minnesota Transitions Charter School
Clinical Medical Assistant (CMA) -
Stepful
Associate of Science - Nursing
Austin Community College