Shante Ward

Pediatrics, Internal medicine, OBGYN, Department!

• Assisted in patient intake and documentation, ensuring accurate medical records management.
• Prepared examination rooms and equipment, maintaining sterile environments for clinical procedures.
• Trained new staff on clinical protocols and office procedures, fostering a knowledgeable team environment.
• Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
• Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
• Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
• Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
• Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
• Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
• Measured patient spirometry.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Measured patient pulse oximetry.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
• Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
• Administered medications and vaccinations as per protocol, adhering to safety standards.

Responsible, dependant entry level job medical assistant! Obtained vital signs, check patients in and out, verify patient insurance, file charts, answer phones, room patients, perform CLIA Waived testing!

• Collected and documented patient medical information such as blood pressure and weight.
• Supported physicians during patient examinations, facilitating effective communication and care delivery.
• Administered medications and vaccinations as per protocol, adhering to safety standards.
• Educated patients on treatment plans and health maintenance, enhancing patient understanding and compliance.
• Managed appointment scheduling and follow-up calls, improving office efficiency and patient satisfaction.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
• Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
• Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
• Prepared and administered medications to alleviate patient symptoms.
• Taught patients about medications, procedures, and care plan instructions.
• Prepared lab specimens for diagnostic evaluation.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Measured patient pulse oximetry.

• Collaborated with healthcare providers to streamline patient care processes and improve service delivery.
• Maintained medical equipment and supplies, ensuring compliance with safety standards and protocols.
• Educated patients on treatment plans, medication use, and self-care techniques to enhance understanding.
• Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
• Supported training of new staff members on operational procedures and best practices in patient care.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.
• Measured patient spirometry.
• Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Oriented and trained new staff on proper procedures and policies.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Prepared and administered medications to alleviate patient symptoms.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Called and faxed pharmacies to submit prescriptions and refills.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
• Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
• Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
• Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
• Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
• Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
• Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Implemented care and efficiency improvements to support and enhance office operations.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Assisted in patient intake and documentation, ensuring accurate medical records management.
• Prepared examination rooms and equipment, maintaining sterile environments for clinical procedures.
• Trained new staff on clinical protocols and office procedures, fostering a knowledgeable team environment.
• Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
• Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
• Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
• Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
• Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
• Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
• Supported physicians during patient examinations, facilitating effective communication and care delivery.
• Administered medications and vaccinations as per protocol, adhering to safety standards.
• Educated patients on treatment plans and health maintenance, enhancing patient understanding and compliance.
• Managed appointment scheduling and follow-up calls, improving office efficiency and patient satisfaction.
• Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
• Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
• Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
• Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Measured patient spirometry.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Oriented and trained new staff on proper procedures and policies.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Prepared and administered medications to alleviate patient symptoms.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Called and faxed pharmacies to submit prescriptions and refills.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.