Nichole Bentley
New Orleans,LA
Summary
Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
LSU Healthcare Network
New Orleans, LA
11.2023 - Current
- Professionally greeted patients during clinic visits
- Performed vital signs, Assist physician with minor procedures and exams.
- Administer vaccinations per physician orders.
- Scan/Fam paperwork and referrals, Refill medication, return patient calls.
Cardiac Monitor Technician
N.O.E. Hospital
New Orleans, LA
07.2014 - 08.2023
- Monitored patients' heart rhythms and functions through cardiac monitoring strips
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Conducted over 100 EKG, echocardiogram, stress tests and other ordered cardiac tests for patients.
EKG / Holter Monitor Technician
Ochsner Health System
New Orleans, LA
01.2014 - 07.2014
- Maintained EKG equipment and supplies.
- Monitored patient during procedures and reported any abnormal findings.
- Position and connected leads from electrocardiograph machine to electrodes on specified body areas.
- Educated over 100 clients on how to use and maintain their device, when wearing Holter Monitor.
- Observed and interpret heart monitors of patients in ICU.
Certified Nurse Assistant/ Unit Clerk
Interim LSU Hospital
New Orleans, LA
02.2005 - 11.2013
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated over 100 patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
Diploma - Certified Medical Assistant
Blue Cliff College - Metairie
LA04.2019
Diploma - Monitor Technician
Healthcare Training Institute - Kenner
LA01.2014
Skills
- CPR /First Aid Certified
- Medical Terminology
- Administering Medications
- Verbal and Written Communication
- Checking Vitals
- 10 years Customer Service
- Medical Billing and Coding
- Phlebotomy
- Anatomy and Physiology
- Medical Insurance
- Medical Office Procedures
- OSHA/HIPAA Compliance
- Pharmacology
- Proficient in Microsoft Office
- Patient Care
- Strong Attention to Detail
- Vital signs monitoring
- Specimens collection and processing
- HIPAA compliance
- Patient assessment
- Insurance verification
- Direct care
- Patient intake process
- Medical terminology
- Medical procedure assistance
- Phlebotomy techniques
- Medical supply inventory
- Immunization administration
- Electronic health records management
- Diagnostic testing assistance
- Appointment setting
- Patient scheduling
- Clinical documentation
- Patient care coordination
- Medical history intake
Certification
First Aid/CPR American Heart Association, 12/2019-12/2021
REFERENCES AVAILABLE UPON REQUEST
EDUCATION
LA,LA
Contact
New Orleans, LA 70126
Timeline
Certified Clinical Medical Assistant
LSU Healthcare Network
11.2023 - Current
Cardiac Monitor Technician
N.O.E. Hospital
07.2014 - 08.2023
EKG / Holter Monitor Technician
Ochsner Health System
01.2014 - 07.2014
Certified Nurse Assistant/ Unit Clerk
Interim LSU Hospital
02.2005 - 11.2013
First Aid/CPR American Heart Association, 12/2019-12/2021
REFERENCES AVAILABLE UPON REQUEST
Diploma - Certified Medical Assistant
Blue Cliff College - Metairie
Diploma - Monitor Technician
Healthcare Training Institute - Kenner
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