Sonia Antoine
Summerville,SC
Summary
Certified Clinical Medical Assistant (CCMA) with over 7 years of experience providing compassionate, high-quality patient care in hospital, outpatient, and clinical settings. Skilled in patient intake, vital signs, venipuncture, injections, EKGs, laboratory procedures, electronic medical records, and assisting physicians during examination procedures. Dedicated to delivering efficient, patient-centered care while maintaining the highest standards of safety and professionalism. Recognized by MUSC in 2022 for achieving a 0% blood culture contamination rate throughout the year.
Overview
2
2
Certifications
23
23
years of professional experience
Work History
Certified Clinical Medical Assistant
Palmetto Primary Care Physician
Ladson, South Carolina
06.2026 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Educated patients on treatment plans, medications, and preventive care measures.
- Maintained accurate patient records using electronic health record systems.
- Coordinated appointments and follow-up visits for patients with various specialists.
- Ensured a clean and safe environment in examination rooms and waiting areas.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Administered medications and vaccinations under the supervision of licensed professionals.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
- Documented lab results accurately into the Electronic Medical Record system.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Incorporated outside records into charts and EHR.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Changed dressings on wounds to prevent infection and check for healing.
Phlebotomist
Medical University Of South Carolina
Charleston, South Carolina
05.2021 - 11.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Prepared specimens for laboratory analysis following strict safety guidelines.
- Assisted in training new staff on phlebotomy procedures and equipment usage.
- Ensured compliance with health regulations and infection control standards.
- Communicated effectively with patients to explain procedures and alleviate concerns.
- Participated in quality assurance activities to enhance service delivery processes.
- Collaborated with healthcare team to support patient care initiatives and workflows.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained a fully stocked phlebotomy cart, carrier, and station.
- Responded quickly and effectively to emergency situations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Collected specimen samples and transported to laboratory for processing.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Calibrated equipment according to manufacturer specifications.
- Ensured compliance with federal regulations governing laboratory procedures.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Phlebotomist
Octapharma Plasma Center
North Charleston, South Carolina
10.2020 - 05.2021
- Operated and calibrated equipment for plasma testing and processing.
- Collected and processed plasma samples following strict safety protocols.
- Assisted donors throughout the plasma donation process to ensure comfort.
- Maintained accurate records of donor information and plasma inventory.
- Educated donors on the plasma donation process and health benefits.
- Ensured compliance with regulatory standards during daily operations.
- Collaborated with team members to streamline workflows in the center.
- Maintained a clean and safe environment by adhering to infection control guidelines at all times.
- Assisted in the collection of plasma donations from donors.
- Assisted in training new employees on proper procedures related to donor collection processes.
- Monitored donor vitals throughout the donation process, such as temperature, pulse rate, blood pressure.
- Ensured that all paperwork was completed correctly prior to releasing a donor from the center.
- Transported collected samples in accordance with OSHA requirements for hazardous materials handling.
- Inspected and sterilized equipment before and after each use according to established protocols.
- Adhered strictly to all HIPAA regulations when dealing with confidential patient information.
- Provided basic medical care to donors during their donation process as needed.
- Provided excellent customer service by responding promptly to inquiries from donors or staff members.
- Educated donors about the importance of donating plasma safely and responsibly.
- Collaborated with nursing staff to determine eligibility for potential donors based on health history review.
- Reported any irregularities or problems encountered during the plasma collection process immediately.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Identified the best veins for blood draws, avoiding unnecessary pokes.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during plasma donation.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Offered snacks and beverages to plasma donors to maintain proper sugar levels.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
Certified Clinical Medical Assistant
Promonis Medical Center
Brooklyn, New York
07.2019 - 04.2020
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake by collecting medical histories and verifying insurance information.
- Maintained accurate patient records using electronic health record systems.
- Coordinated appointments and follow-up visits for patients with various specialists.
- Ensured a clean and safe environment in examination rooms and waiting areas.
- Performed patient intake, including taking vital signs and medical histories.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Positioned patients properly during examination or treatment for comfort and safety.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Science and IT Teacher
West Demerara Secondary School
Georgetown, Guyana
03.2003 - 02.2017
- Developed engaging lesson plans to foster student interest in scientific concepts.
- Implemented hands-on experiments to enhance practical understanding of scientific principles.
- Utilized technology tools to facilitate interactive learning experiences in the classroom.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Communicated regularly with parents about student performance and classroom activities.
- Created a classroom environment that encourages curiosity and critical thinking.
- Evaluated student performance through tests, quizzes, and projects.
- Met with parents and guardians to discuss student progress and areas for improvement.
- Monitored student performance, offering constructive feedback and additional aid to struggling students.
- Conducted laboratory experiments to demonstrate scientific concepts.
- Researched new methods of teaching science concepts more effectively.
- Provided individualized instruction to help struggling students understand complex topics.
- Utilized multimedia tools such as videos, diagrams, and slideshows to enhance learning experiences.
- Maintained accurate records of student progress in accordance with school policy.
- Instructed students on the use of scientific equipment and techniques.
- Participated in professional development workshops relevant to teaching science.
- Delivered clear, informative lectures on subject matter framed to meet state standards.
- Encouraged students to pursue higher-level research opportunities outside the classroom.
- Graded tests and papers and uploaded grading information to district system.
- Organized after-school tutoring sessions for those needing extra help.
- Encouraged a culture of respect, curiosity, and enthusiasm for learning within the classroom.
- Organized and supervised field trips to science museums and research centers.
- Utilized classroom management techniques to ensure a conducive learning environment.
- Provided individualized support and feedback to students to promote academic growth.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Coordinated with other professional staff members to evaluate and assess science-based curriculum.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
Education
Diploma Certificate - Clinical Medical Assistant
Access Careers, INC
New York, NY06-2019
Associate of Science - Science
Government Technical Institute
Guyana07-2002
Certificate - English Language And Literature
University of Guyana
Guyana11-2000
High School Diploma -
North Georgetown Secondary School
Guyana07-2000
Certificate - Computer Science
Computer World Institute
Guyana08-1998
Skills
- Electronic health record
- Patient education
- Laboratory specimen collection
- Vital signs assessment
- Clinical procedures assistance
- Healthcare teamwork
- Compliance with HIPAA
- Infection control protocols
- Effective communication
- Problem solving
- Time management
- Vital sign monitoring
- Immunization administration
- HIPAA compliance
- Venipuncture expertise
- Patient scheduling
- Medical terminology
- Phlebotomy techniques
- Prescription refills
- Compassionate
- Examination preparation
- EKG monitoring
- Patient intake process
Certification
Certified Clinical Medical Assistant, NHA, 2025
Timeline
Certified Clinical Medical Assistant
Palmetto Primary Care Physician
06.2026 - Current
Phlebotomist
Medical University Of South Carolina
05.2021 - 11.2023
Phlebotomist
Octapharma Plasma Center
10.2020 - 05.2021
Certified Clinical Medical Assistant
Promonis Medical Center
07.2019 - 04.2020
Science and IT Teacher
West Demerara Secondary School
03.2003 - 02.2017
Diploma Certificate - Clinical Medical Assistant
Access Careers, INC
Associate of Science - Science
Government Technical Institute
Certificate - English Language And Literature
University of Guyana
High School Diploma -
North Georgetown Secondary School
Certificate - Computer Science
Computer World Institute