Dawn Rogier
Mooresville,IN
Summary
Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Certified Clinical Medical Assistant
IU Health Morgan
Martinsville, USA
04.2026 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, addressed questions, and prepared for physician examinations to enhance patient experience.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Streamlined check-in process for patients by verifying insurance information, updating demographics, and obtaining necessary paperwork for efficient appointments.
- Facilitated patient checkout by scheduling follow-up appointments, X-rays, lab work, and collecting copays to ensure seamless continuity of care.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive patient information.
- Demonstrated strong multitasking skills while managing front office duties, including answering phones and processing billing inquiries.
- Scheduling endoscopy, colonoscopy surgeries and fibroscan ultrasound
- Experience in Athena, Epic and Cerner systems
Certified Clinical Medical Assistant
Community Health Network
Remote, USA
11.2021 - 04.2026
- Contact new patients to complete pre-registration intake screening and collect comprehensive medical histories, including surgical and family history
- Administer and document patient screenings, including PHQ-9 depression assessments, Social Determinants of Health (SDOH), and Health Risk Assessments (HRA)
- Coordinate preventative and diagnostic testing by ordering labs and screenings such as mammograms, colonoscopies, pap smears, and diabetic eye exams, and accurately document results in patient records
- Obtain and organize medical records and charts from previous providers and specialists to ensure continuity of care
- Conduct outreach to Medicare patients to schedule Annual Wellness Visits, completing pre registration required pre-visit planning and patient intake
- Conduct outreach to Medicare patients to schedule Annual Wellness Visits, completing pre-registration required pre-visit planning and patient intake
- Mentored junior staff on pre-visit planning strategies, enhancing team effectiveness and improving patient preparation.
- Managed patient appointments by efficiently communicating through phone and chat interactions.
- Navigated multiple systems effectively to ensure seamless operations and data management.
Certified Clinical Medical Assistant
Community Health Network
Indianapolis, USA
08.2002 - 10.2021
- Worked in school clinic at Central Elementary and then transferred to Creston Middle School
- Provided medical care for ill or injured students, including administering medications and performing basic clinical procedures
- Communicated with parents/guardians regarding student health concerns and coordinated appropriate referrals when additional care is needed
- Maintained accurate clinic documentation and student health records in compliance with hospital policies and privacy standards
- Collected and managed student immunization records, ensuring accurate entry and reporting in the Indiana State Immunization Database
- Delivered health education to students through classroom presentations and wellness initiatives, promoting awareness of health issues
- Oversaw inventory management of medical supplies in the school clinic by ordering and maintaining medical supplies through the hospital's approved vendor system
- Collaborated with school staff to coordinate health screenings and services.
Education
Medical Assistant -
Professional Careers Institute
Indianapolis, INSkills
- Electronic health record management
- Electronic health records management
- Clinical record documentation
- Patient care coordination
- Patient appointment scheduling
- Appointment setting
- Patient intake process
- Insurance verification
- Patient assessment
- Medical history recording
- Medical history intake
- Vital signs assessment
- Vital signs measurement
- Direct care
- Prescription management
- Healthcare software usage
- HIPAA compliance
- Medical office procedures
- Clinical and administrative support
- First aid
- CPR
- Medical terminology
- Patient education
- Attention to detail
- Effective communication
- Team collaboration
- Adaptable and flexible
Certification
- CCMA - Certified Clinical Medical Assistant
- NRCMA - National Registry of Certified Medical Assistant
Timeline
Certified Clinical Medical Assistant
IU Health Morgan
04.2026 - Current
Certified Clinical Medical Assistant
Community Health Network
11.2021 - 04.2026
Certified Clinical Medical Assistant
Community Health Network
08.2002 - 10.2021
Medical Assistant -
Professional Careers Institute