Laysha Machado
Yonkers,NY
Overview
15
15
years of professional experience
1
1
Certification
Work History
PCA
Connecticut's
08.2022 - 09.2023
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
Sales Associate
AT&T
02.2016 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Telemarketer
Merchantlynx
06.2015 - 07.2016
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
- Built rapport with customers to foster long-term relationships and ensure repeat business.
- Collaborated with other team members to achieve monthly sales targets consistently.
- set appointments
- inbound and out bound calls
Sales Rep /asst Manager
T Mobileretailer
02.2009 - 09.2015
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- open and close store
- do inventory
- train new employees
Education
GED -
Mary J Blije Center
Yonkers, NY03.2009
Skills
- Diabetes Management
- Compassionate Care
- Emotional Support
- End of Life Care
Certification
PCA
Languages
Spanish
Full Professional
Timeline
PCA
Connecticut's
08.2022 - 09.2023
Sales Associate
AT&T
02.2016 - 03.2022
Telemarketer
Merchantlynx
06.2015 - 07.2016
Sales Rep /asst Manager
T Mobileretailer
02.2009 - 09.2015
GED -
Mary J Blije Center