LAZARA CRESPO GONZALEZ
Miami,FL
Summary
Knowledgeable Massage Therapist with 10 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments.
Compassionate Massage therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
11
11
years of professional experience
Work History
Massage Therapist
Cano Health
12.2016 - 03.2024
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
Massage Therapist
Confort Health
07.2014 - 12.2016
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
Front Desk Receptionist
Confort Health
11.2015 - 04.2016
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Massage Therapist
Rey Medical
01.2013 - 07.2014
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Education
Associate of Applied Science -
Associate of Applied Science - Massage Therapy
Profesional Hands
Miami, FL11.2012
Associate of Science - Accounting Technician
Hermanos Saiz
Pinar Del Río - Cuba06.1984
Skills
- Stress Relief Massage
- Massage Therapy
- Trigger Point Massage
- Range of Motion Improvement
- Wellness Programs
- Neuromuscular Therapy
- Lymphatic Drainage
- Essential Oil Preparation and Blending
- Client Records Maintenance
- Effective Communications
- Interpersonal Skills
- Team building
- Licensed Massage Therapist
- Professionalism
- Problem-solving abilities
Timeline
Massage Therapist
Cano Health
12.2016 - 03.2024
Front Desk Receptionist
Confort Health
11.2015 - 04.2016
Massage Therapist
Confort Health
07.2014 - 12.2016
Massage Therapist
Rey Medical
01.2013 - 07.2014
Associate of Applied Science -
Associate of Applied Science - Massage Therapy
Profesional Hands
Associate of Science - Accounting Technician
Hermanos Saiz