Lazaro Lazo
Miami Gardens,FL
Summary
Accomplished Export Agent with a proven track record at Skynet Worldwide Express, adept in customs regulations and freight forwarding. Leveraged expertise in shipment management and strong problem-solving skills to enhance operational efficiency and client satisfaction. Achieved significant cost savings through strategic export planning and effective communication, demonstrating a commitment to excellence and continuous improvement. Experienced with the rules and regulations governing different types of cargo. Instrumental in keeping operations compliant and cargo moving accurately to final destinations. Adept at maintaining high customer service standards through open communication. Diligent Export Agent experienced handling both air and ocean exports within [Industry]. Proactive and hardworking with detail-oriented and methodical nature. Over [Number] years of experience in logistics, international shipping and export regulations.
Overview
7
7
years of professional experience
Work History
Export Agent
Modal Carrier
10.2019 - 04.2024
- Documented waybill data and dimensions and weights of cargo in computer database.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Followed requirements and regulations for dangerous goods handling.
- Achieved cost savings by identifying efficient routes for transportation and consolidating shipments when possible.
- Verified shipments against documents to maintain accuracy.
- Implemented process improvements within the department to reduce errors and increase efficiency in daily operations.
- Resolved shipment discrepancies through effective communication and problem-solving techniques.
- Streamlined communication between clients, carriers, and customs officials for smooth export operations.
- Enhanced client satisfaction by efficiently coordinating export processes and ensuring timely deliveries.
- Mitigated risk factors associated with international shipping by developing contingency plans in case of unforeseen events or delays.
- Reduced order lead times through proactive management of inventory levels and supplier relationships.
- Evaluated current market conditions and competitor offerings to inform pricing strategies that maximize profitability without sacrificing customer satisfaction levels.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Coordinated with shipping and transport companies on behalf of clients.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
- Insured cargo against loss, damage or pilferage.
Export Agent
Skynet Worldwide Express
08.2017 - 09.2019
- Documented waybill data and dimensions and weights of cargo in computer database.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Processed live animal and perishable shipments in compliance with regulatory guidelines.
- Followed requirements and regulations for dangerous goods handling.
- Achieved cost savings by identifying efficient routes for transportation and consolidating shipments when possible.
- Verified shipments against documents to maintain accuracy.
- Implemented process improvements within the department to reduce errors and increase efficiency in daily operations.
- Resolved shipment discrepancies through effective communication and problem-solving techniques.
- Enhanced client satisfaction by efficiently coordinating export processes and ensuring timely deliveries.
- Provided training to new team members on industry best practices, improving overall departmental performance levels.
Painting Technician
Daca Painting
01.2017 - 07.2017
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Delivered top-notch painting services with attention to detail, ensuring high-quality results.
- Worked closely with clients to understand their unique needs, providing tailored solutions that exceeded expectations.
- Maintained proper equipment care, extending the lifespan of tools and reducing maintenance costs.
- Improved workplace safety awareness through consistent adherence to established protocols and procedures.
- Enhanced paint application quality by utilizing advanced techniques and tools.
Education
High School Diploma -
Antonio Maceo
La Habana Cuba08.2014
Skills
- Customs regulations knowledge
- Freight forwarding experience
- Shipment management
- Incoterms Understanding
- Documentation preparation
- Data analysis proficiency
- Export strategy development
- Shipping Logistics Management
- Documentation skills
- Data Entry
- Transportation Coordination
- Product Classification
Timeline
Export Agent
Modal Carrier
10.2019 - 04.2024
Export Agent
Skynet Worldwide Express
08.2017 - 09.2019
Painting Technician
Daca Painting
01.2017 - 07.2017
High School Diploma -
Antonio Maceo
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