Sergio Garavito
Tucson,AZ
Summary
Had no previous experience in the import or export business. Learned everything from scratch. Was taught the details of working in the import / export industry and caught up quickly to coworkers. Interacted with clients everyday to help solve any issues with the material that was being prepared to cross. Handled complex exportations and importations that stayed within Mexico.
Had the responsibility of training new hires from Mexico how to do my current job. Was involved in buissness trips to Mexico to learn about the manufacturing process done in Mexico and to train the new workers in person with more hands on training.
Overview
3
3
years of professional experience
Work History
Import Export Specialist
Tetakawi
09.2022 - Current
- Enhanced customs compliance by conducting regular internal audits and monitoring changes in regulations.
- Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.
- Ensured accurate product classification by staying current on Harmonized Tariff System updates and standards.
- Trained new team members on import/export procedures and best practices, increasing overall department efficiency.
- Assisted clients with resolving customs-related issues, maintaining positive customer relationships.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
Bus Boy
The Grape Vine
02.2021 - 02.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
Associate of Arts - Psychology
Pima Community College
Tucson, AZ12.2024
No Degree - Psychology
Arizona State Univeristy
Tempe, AZ05.2024
Skills
- Customs regulations knowledge
- Trade Compliance Monitoring
- Foreign language skills
- Cross-border Communication
- Organizational abilities
- Customer Assistance
- Customer Support
- Account Management
- Product Classification
Languages
Spanish
Native or Bilingual
Timeline
Import Export Specialist
Tetakawi
09.2022 - Current
Bus Boy
The Grape Vine
02.2021 - 02.2023
Associate of Arts - Psychology
Pima Community College
No Degree - Psychology
Arizona State Univeristy
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