Highly motivated person pursuing a computer science degree with a strong supervision and teamwork background. Seeking opportunities to apply technical skills in a more technologic environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Florida Fun Tourism
12.2019 - 06.2023
Managed customer inquiries, resolved complaints, and maintained positive relationships with clients.
Developed and implemented strategies to improve operational efficiency and customer satisfaction.
Conducted staff training and performance evaluations to enhance team productivity.
Generated reports detailing findings and recommendations.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Assistant Professor at School of Hotel and Tourism Management, The Hong Kong Polytechnic University (Ranked no. 1 in Hospitality and Tourism)Assistant Professor at School of Hotel and Tourism Management, The Hong Kong Polytechnic University (Ranked no. 1 in Hospitality and Tourism)