Lazzette Cardenas
Fort Mohave ,AZ
Summary
Dependable and adaptable professional with hands-on experience across healthcare, retail, and hospitality environments. Proven ability to deliver exceptional customer service, supervise team operations, and maintain high standards of safety, cleanliness, and efficiency. As a former pharmacy technician and housekeeping supervisor, I combine attention to detail with strong organizational and leadership skills. Known for reliability, a strong work ethic, and a positive attitude, ready to contribute to a team-focused, fast-paced setting where quality service matters.
Overview
15
15
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Fort Mohave, AZ
2020.01 - 2022.05
- Multitasking by working with a team on operating registers to assist customers at the front pharmacy register, drive-thru window, and COVID testing.
- Returning items to stock, mailing orders, as well as answering phones and using the computer and pharmacy/store database to ensure all questions and matters involving customers' prescriptions are answered.
- Maintained cleanliness and organization of the pharmacy workspace and shelves. Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Housekeeping Supervisor
The Service Companies
Laughlin, NV
2013.06 - 2019.12
- Supervised daily housekeeping operations in my assigned area, and ensured adherence to company standards.
- I was responsible for managing multiple floors in Harrah's Laughlin Hotel and Casino, while being in charge of as many as ten to twenty housekeepers daily to ensure the quality and needs of our guests and clients were met, while making sure they had a memorable experience.
- I was also responsible for inputting any required information into the computer using Microsoft Word, Excel, and the property management system known as LMS, submitting repair request to the maintenance team and I covered for scheduling when needed.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Steward
Riverside Hotel & Casino
Laughlin , NV
2008.08 - 2008.11
- Cleaned workstations in restaurants throughout the casino, along with deep cleaning kitchens, hand-washing dishes, and operating dishwashing machines.
- Operated dishwashers to wash dishes, glasses, silverware, pots, and pans. Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
- Maintained a clean, safe, and organized work environment, and engaged in periodic deep cleaning projects to uphold high standards of cleanliness and hygiene.
Courtesy Clerk
Smiths Food And Drug Store
Bullhead City, AZ
2008.03 - 2008.04
- Bagged groceries efficiently, ensuring proper handling of items and customer satisfaction.
- Provided excellent customer service by being friendly and courteous at all times.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Cashier
McDonald's
Bullhead City, AZ
2007.06 - 2007.12
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness and organization of the dining area and workstations.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
GED -
Eastern Arizona
Thatcher, AZ2011-02
Skills
- Customer service skills
- Computer literate
- Organization skills
- Paper filing and record-keeping
- Confidentiality
- scheduling
- Team player
- Self-motivated
References
References available upon request.
Timeline
Pharmacy Technician
CVS Pharmacy
2020.01 - 2022.05
Housekeeping Supervisor
The Service Companies
2013.06 - 2019.12
Steward
Riverside Hotel & Casino
2008.08 - 2008.11
Courtesy Clerk
Smiths Food And Drug Store
2008.03 - 2008.04
Cashier
McDonald's
2007.06 - 2007.12
GED -
Eastern Arizona