L Branden Coleman, PMP, CSM, SPC
Charlotte,NC
Summary
AI Product Strategist with over 15 years of experience leading enterprise digital transformation across Banking, Consulting, Retail, and Supply Chain. Expert in leveraging AI/ML, predictive analytics, and advanced automation to drive strategic product decisions and achieve exponential ROI, including $100M+ in incremental sales and $20M+ in fraud defense savings. Proven track record managing $20M+ portfolios, and coaching cross-functional teams to drive operational efficiency and predictive capability.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Senior Product Manager
LOWE’S COMPANIES, INC.
Charlotte, NC
08.2020 - Current
- Leading AI-driven product strategy for Technology Automation & Productivity Services, focusing on Supply Chain forecasting and Fraud Defense.
- Supply Chain/ML Forecasting: Manage the Available to Promise (ATP) Product that applies an ML model to predict arrival dates and quantities of in-transit products, yielding an ROI of over $100M+ in incremental sales since being deployed in 2024.
- AI Fraud Defense & Security: Implemented the Lowe's Streamline Chargeback Detention AI Product that identifies fraudulent purchases and cancels the transaction, resulting in $20M+ in savings and reduced manual intervention.
- Operational Optimization: Developed a Trailer Priority Product Simulation Model to optimize inbound trailer unloading, resulting in a 1.5% decrease in out-of-stock percentage and a $5 million annual reduction in detention costs.
- Algorithmic Product Innovation: Spearheaded a dynamic pricing feature that adjusts product costs against industry competitors, directly generating $6.9 million in annual revenue.
Agile Coach
CENTRAL PIEDMONT COMMUNITY COLLEGE
Charlotte, NC
05.2022 - Current
- AI Curriculum Development: Scheduled to teach 'Building AI Products: From Concept to Market' starting January 2025.
- Enterprise Transformation: Coach organizations on adopting Agile Transformation Strategies and best practices on an enterprise level.
Manager, Product Manager
CAPTECH CONSULTANTS
Charlotte, NC
08.2019 - 04.2020
- Digital Transformation: Executed a $1.3 million Salesforce Transformation Project, integrating manual processes (previously managed in fragmented spreadsheets and Microsoft Access) into a unified digital platform.
- Change Management: Developed a detailed OCM and Adoption Implementation Plan focused on training, communications, and champion networks.
Product Manager / Project Manager
WELLS FARGO BANK N.A.
Charlotte, NC
01.2010 - 08.2019
- AI Automation Implementation: Integrated 12 AI Automation solutions across multiple lines of business, resulting in $2 million in company savings.
- Strategic Risk Management: Managed a $20 million External Fraud Investigations project, utilizing process re-engineering to reduce handling time and offshore resources by 30%.
Education
Bachelor of Science -
North Carolina A&T State University
Greensboro, NCSkills
- Palantir and OpenAI
- GitHub and Open-source
- Google Cloud and Microsoft CoPilot
- Automation Anywhere and Blue Prism
- Salesforce and LookerML
- PowerBI and Figma
- JIRA and Visio
- SQL and Langflow
Professional Achievements
- Lowe's Top Performer Award, 2021
- Lowe's Top Performer Award, 2024
- Mastercard Honors for Fraud Defense Award, 2025
- Litigation Service MVP, 2014
Leadership Board Experience
PMI Carolinas Chapter, Charlotte, NC, President from 2021 to 2022
- Led the Chapter's overall strategic direction, overseeing the Board of Directors and managing chapter operations., Directed the efforts of the organization across the entire PMI North Carolina region (12 counties).
- Managed and guided a large, diverse team of 90+ professional volunteers to achieve membership, financial, and educational goals.
Certification
Certified SAFe 5 Program Consultant (SPC)
Accomplishments
Mastercard Honors for Fraud Defense Award: Recipient for the Lowe's Streamline Chargeback Detention AI Product (2025)
Timeline
Agile Coach
CENTRAL PIEDMONT COMMUNITY COLLEGE
05.2022 - Current
Senior Product Manager
LOWE’S COMPANIES, INC.
08.2020 - Current
Manager, Product Manager
CAPTECH CONSULTANTS
08.2019 - 04.2020
Product Manager / Project Manager
WELLS FARGO BANK N.A.
01.2010 - 08.2019
Bachelor of Science -
North Carolina A&T State University