Licensed Marriage and Family Therapist with comprehensive experience in crisis intervention and therapeutic services. Proven leadership in clinic operations, enhancing service delivery and client outcomes through effective assessment and supervision.
Overview
16
16
years of professional experience
Work History
Licensed Marriage and Family Therapist
RULA
Victorville, CA
04.2024 - Current
Responded promptly to crisis situations, providing immediate support for severe mental health and behavioral issues.
Assessed clients to diagnose mental health and substance abuse disorders.
Evaluate patients to determine potential need to transfer to specialized inpatient mental health facilities.
Provide individual therapy, psycho-education, and referral services.
Guide clients in understanding illnesses and treatment plans.
Referred clients to appropriate programs and community agencies to facilitate holistic treatment and support.
Document all patient information including service plans, treatment reports and progress notes.
Updated and organized client files to ensure comprehensive documentation of client progress and treatment.
Child Custody Recommending Counselor
Superior Court of California
Victorville, CA
12.2023 - Current
Conduct child custody recommending counseling sessions and mediation services to resolve child custody and/or visitation disputes and to assist parties in formulating parenting plans; interview in person and over the phone parents, guardians, grandparents, minors, and other case-related persons (i.e., school officials, law enforcement personnel, social service personnel).
Developed parenting plans and detailed court reports summarizing issues and recommendations, ensuring compliance with family law standards and aiding in custody and visitation agreements.
Examine court case files, documentation obtained from collateral sources such as child welfare history, information from social workers and therapists, educational records and court computer information systems to obtain pertinent data for assessment.
Obtain, review and evaluate medical and mental health records and other pertinent medical information.
Conducted risk assessments to identify and address safety concerns, facilitating referrals to community agencies for ongoing support and counseling.
Provide crisis intervention and short-term counseling services to families and individuals experiencing family relationship difficulties by using individual and group counseling techniques.
Present oral and written reports and recommendations to the court; maintain case documentation, prepare reports and write routine correspondence; attend and participate in case management meetings and presentations.
Collect and compile statistical workload reports; attend meetings, trainings and conferences; represent the section/department with other divisions, departments and public agencies.
Supported and educated court staff on mental health awareness initiatives, enhancing understanding of family dynamics.
Worked on the Wellness committee workgroup envisioning team. Problem solved, created PowerPoint material and presented to Court Staff at various locations.
Strategic Visioning WorkGroup contributor and participants.
Program Manager II
County of San Bernardino, Department of Behavioral Health
Colton, CA
03.2023 - 10.2023
MOU/Contract review/update/negotiations
Conducted quality assurance and improved systems to enhance service delivery
Collaborated with multiple agencies to streamline processes and improve outcomes
Policy/procedure drafting and implementation
Training/leading others, who are direct reports
Admin and clinical supervision
Budget analysis and updates
Purchasing/shelter bed voucher approvals
Filling in role for Clinic Supervisor and CTII, and other duties as assigned.
Updated workflows to enhance efficiency in daily operations.
Improved systems to bolster staff retention and ensure compliance with departmental mandates
Developed work performance plans to align team goals with organizational objectives.
Quality assurance reviews and corrective action plan implementation
Review of legislation and implementation
Mental Health Clinic Supervisor
County of San Bernardino, Department of Behavioral Health
Victorville, CA
04.2019 - 03.2023
Oversight of Mental Health and Substance Use Programs
Supervision of clinic operations
Plan and coordinate the work of clinic staff
Provide consultation to clinic staff about clinical decision making
Provided consultation sessions for staff to enhance clinical decision-making skills.
Collaboration with partner agencies, i.e. Probation Department
Act as a liaison for the Department of Behavioral Health when attending meetings with partner agencies
Hiring and disciplinary actions
Prepare work evaluations
Conducted chart audits to ensure compliance with health regulations.
Ensuring safety of staff and clients
Monitoring of productivity and revenue gain/loss
Provide input on procedural changes/revisions
Implementation of process changes to optimize delivery of Community outreach and education efforts
Developed and implemented processes for optimal service delivery.
Quality assurance and process changes at various sites
Feedback on policy/procedure drafting and dissemination to staff
Grievance resolution and follow-up
Tracked referrals and analyzed data to effectively serve niche population.
Identified an area to conserve resources and exercising sound fiscal practices to reduce waste
Provide information for reports, review reports providing feedback
Provide cross-coverage across sites
Electronic Health Record workgroups, corrections workgroup, and super-user
Clinical Therapist II
County of San Bernardino, Department of Behavioral Health
Victorville, CA
10.2017 - 04.2019
Individual and group psychotherapy
Screening and assessment of clients for treatment appropriateness
Crisis assessment and stabilization
Preparation of diagnostic evaluations, taking into account biopsychosocial factors
Providing consultation to staff on a client's history, mental status and previous treatment, and on the community resources available for the treatment of a client
Collaboration with Probation staff for treatment coordination
Leading case consultation meetings
Directed staff in daily operations to ensure smooth workflow and effective service delivery
Planning work and assigning to staff
Auditing and monitoring of charts
Coordinated clinic coverage for planned and unplanned staff absences, ensuring uninterrupted patient care
Evaluation of work and preparation of Work Performance Evaluation for assigned staff
Addressed employee complaints through active listening and developed tailored solutions to improve workplace morale
Applicant interview and hiring
Licensed Marriage and Family Therapist
Private Practice, Liana Deroian
Apple Valley, CA
04.2016 - 03.2018
Provided individual/couples/family therapy
Utilized evidence based interventions
Documented client case notes to ensure compliance and continuity of care
Educated clients and families on therapeutic processes to enhance understanding and engagement
Referred clients to community providers
Scheduled/rescheduled/cancelled appointments
Managed insurance billing and tracking to facilitate timely reimbursement for services
Joining of various insurance panels to provide services to a larger pool of clientele
Electronic Health record implementation and tracking
Obtained medical certification for clinic operations
Ensured Business License and Building Code inspections were current and active
Managed accounts payable process
Clinical Therapist I
County of San Bernardino, Department of Probation
Apple Valley, CA
05.2015 - 04.2016
Provided immediate crisis intervention, ensuring safety and stabilization during mental health emergencies
Completed mental health psychosocial assessments
Coordinated access to mental health resources, enhancing client support
Collaborated with probation staff to deliver tailored services for detained youth, improving overall care
Documented all interactions with youth and progress achieved
Complied with mental health laws and regulations related to juvenile justice institutions and programs
Provided psycho-education to youth and their families
Clinical Therapist I- Pre-Licensed
County of San Bernardino, Department of Behavioral Health
Hesperia, CA
01.2013 - 05.2015
Responded quickly to crisis situations involving severe mental health and behavioral issues.
Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities.
Diagnosed mental health, emotional and substance abuse disorders.
Facilitated client understanding of illnesses and treatment plans, empowering informed participation in their care.
Executed outreach, advocacy, and rehabilitative services for regular cases and crisis intervention to improve client access to support.
Collaborated closely with treatment team to appropriately coordinate client care services.
Efficiently gathered information from families and social services agencies to inform development of treatment plans.
Engaged with clinical staff and community personnel to facilitate comprehensive client support.
Referred clients to other programs and community agencies to enhance treatment processes.
Documented all patient information including service plans, treatment reports and progress notes.
Streamlined organization and maintenance of client files, enhancing accuracy of record-keeping.
Social Worker II
County of San Bernardino, Department of Aging and Adult Services
Victorville, CA
09.2011 - 01.2013
Assessed patients and delivered comprehensive case management services.
Managed caseload of over 35 patients, ensuring timely delivery of support and services.
Reduced the unnecessary risk of institutional care by treating high-risk clients living in the community.
Evaluated and addressed individual client needs and concerns.
Interviewed clients individually and with families to determine what services would best address their needs.
Advised patients on community resources, facilitating access to essential services.
Managed caseloads and acted as an advocate for client rights.
Maintained comprehensive case history records, contributing to informed care planning.
MFT Intern
County of San Bernardino, Department of Behavioral Health
Victorville
07.2010 - 06.2011
Provided immediate crisis stabilization services to clients in distress.
Conducted outreach and advocacy, providing rehabilitative services to support clients in regular cases and during crisis intervention.
Collaborated closely with treatment team to appropriately coordinate client care services.
Obtained collateral information for the development of treatment plans.
Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
Diagnosed mental health, emotional and substance abuse disorders.
Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Interacted with clinical staff and external resources such as school or community personnel.
Consulted with psychiatrists on medication changes and compliance issues, ensuring effective treatment outcomes for clients.
Guided clients in understanding illnesses and treatment plans.
Taught clients anger management, relaxation techniques, impulse control, social skills, emotional coping, and functional living skills to enhance their daily functioning.
Worked with parents to implement consistent behavior therapy techniques at home.
Charted and recorded information in client files.
Made appropriate referrals to contracted agencies.
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