Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Le Nguyen

Durham,NC

Summary

Results-driven Reconciliation Analyst at Blue Cross NC with expertise in data reconciliation and regulatory compliance. Proven track record in process improvement and analytical thinking, managing over $100 million in APTC payments. Recognized for training team members and exceeding production goals, demonstrating strong attention to detail and teamwork.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Reconciliation Analyst

Blue Cross NC
Durham, NC
04.2018 - Current
  • Reconciled enrollment and billing data with CMS monthly to ensure compliance.
  • Assisted in developing reports used for management decision making purposes.
  • Tracked progress of open items and followed up with appropriate parties when necessary.
  • Developed and implemented procedures for reconciliation process to ensure timely completion of monthly reconciliations.
  • Participated in training sessions on new software applications related to reconciliation tasks.
  • Researched and prepared account analysis for all reconciling items on a periodic basis.
  • Identified opportunities for process improvement within the reconciliation department.
  • Generated ad hoc reports upon request from management or other stakeholders.
  • Managed over $100 million in APTC payments across four years from CMSs.
  • Facilitated communication between enrollment coordinators, billing representatives, and vendors for premium reconciliation.
  • Provided analytical support for Billing and Reconciliation operations.
  • Reviewed processes to verify alignment with CMS requirements.
  • Conducted root cause analysis on reports to maximize revenue and minimize losses.
  • Utilized Facets, MS Excel, Business Objects, and Edifecs for data analysis.
  • Led in executing various projects and generating reports.
  • Managed inventory and supplies to ensure materials were available when needed.

Bankruptcy Specialist

WELLS FARGO HOME MORTGAGE
RALEIGH, NC
11.2015 - 04.2018
  • Pre-Motion for Relief
  • Review accounts and interpret legal documents to determine eligibility for relief from Automatic Stay laws for Chapter 13 and Chapter 7 while ensuring compliance with federal, state, investor and company guidelines
  • Perform payment reconciliation for Pre and Post-petition
  • Analyze payment history and fee ledgers to correct issues with delinquent accounts
  • Communicate closely with attorney and legal personnel through VendorScape and Black Knight Desktop to resolve issues based on reconciliation discrepancies of delinquent accounts
  • Provide guidance training to new team members with staying in strict compliance with company guidelines
  • Develop new and updated existing payment review procedures that helps produce faster and more accurate payment histories
  • Exceed monthly production goals while achieving multiple top-quality award recipient

TAX ASSOCIATE

H&R BLOCK
GREENSBORO, NC
12.2014 - 04.2015
  • Compute taxed owned or overpaid, complete entries on forms, following tax form instructions and tax tables
  • Prepare simple to complex tax returns for individuals and small businesses
  • Calculate form predation fees according to return complexity and processing time required
  • Review financial records to determine forms needed to prepare tax returns
  • Manage the tax database by performing regular updates
  • Ensure the company’s compliance with tax regulations and policies
  • Support tax consultants in managing matters pertaining individual income tax

Education

Bachelor of Science - Finance (Minor in Accounting)

UNIVERSITY OF NORTH CAROLINA
GREENSBORO
01.2014

Skills

  • Data reconciliation
  • Financial reporting
  • Regulatory compliance
  • Process improvement
  • Root cause analysis
  • Microsoft Excel
  • Data analysis
  • Analytical thinking
  • Attention to detail
  • Training and development
  • Advanced Excel
  • Team collaboration
  • Critical thinking
  • Analytical skills
  • Teamwork
  • Task prioritization

Certification

The Data Analytics Boot Camp at UNC-Chapel Hill

The William and Ida Friday Center for Continuing

Issued Oct 2024

Credential ID 118080996

Affiliations

The National Society of Leadership and Success, Member, 2012 to Present Future Finance Professionals, Member, 2012 to 2015

References

Ms. Victoria Artis - Manager - Operation (Group Enrollment/Membership) - BCBCNC

Email: Victoria.Artis@bcbsnc.com

Mr. Michael Ehilegbu - Sr Manager – Market Strategy  (Planing & Performance) - BCBSNC 

Email: Michael Ehilegbu@bcbsnc.com 

Timeline

Reconciliation Analyst

Blue Cross NC
04.2018 - Current

Bankruptcy Specialist

WELLS FARGO HOME MORTGAGE
11.2015 - 04.2018

TAX ASSOCIATE

H&R BLOCK
12.2014 - 04.2015

Bachelor of Science - Finance (Minor in Accounting)

UNIVERSITY OF NORTH CAROLINA

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