Summary
Overview
Work History
Education
Skills
Timeline
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Lea Bivins

Sacramento,CA

Summary

Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.

Overview

4
4
years of professional experience

Work History

Medical Biller and Coder

Urgent Care Home Health
03.2021 - 09.2023
  • Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
  • Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
  • Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
  • Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
  • Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
  • Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between the practice and its clients.
  • Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.

Data Entry Clerk

Data.com
03.2023 - 08.2023
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.

Medical Biller

California Hearing Aid Center
01.2021 - 03.2023
  • Streamlined billing processes by implementing efficient procedures to improve accuracy and reduce errors.
  • Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
  • Negotiated favorable payment terms with third-party payers, improving overall revenue collection rates.
  • Established strong relationships with insurance representatives, facilitating prompt resolution of billing issues.
  • Supported efficient scheduling practices by verifying patient eligibility and coverage prior to appointments.
  • Evaluated current coding practices and provided recommendations for improvements which led to increased efficiency.

Gym Receptionist

House Of Moons MMA
02.2020 - 03.2023
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Streamlined check-in process for members, resulting in reduced wait times and increased satisfaction.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.
  • Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
  • Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.

Personal Trainer

House Of Moons MMA
02.2020 - 03.2023
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Increased client retention through consistent communication, motivation, and support.
  • Boosted personal training revenue by promoting additional services to existing clients.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Streamlined scheduling processes for better time management and session availability.
  • Collaborated with other fitness professionals to design effective cross-training programs.

Education

Medical Billing Insurance Coding - Medical

UEI College - Gardena
Sacramento , CA
10.2021

Highschool -

Folsom High School
Folsom, CA
05.2020

Skills

  • Disability claims process
  • Insurance Verification
  • HIPAA Compliance
  • Payment posting
  • Patient account management
  • Revenue Cycle Management
  • Appeals processing
  • Claim submission
  • Medical Coding Expertise
  • HCPCS Level II Familiarity
  • CPT coding knowledge
  • Diagnostic Coding
  • ICD-10 Proficiency
  • Medicare and Medicaid Billing
  • Procedural Coding
  • Workers' Compensation Billing
  • Medical Billing
  • Insurance coding (ICD-9 and CPT)
  • Data Verification
  • Knowledgeable in Software
  • Records Management
  • Medical Terminology
  • Workflow Management
  • Data Entry
  • Document Management
  • Coding Error Resolution

Timeline

Data Entry Clerk

Data.com
03.2023 - 08.2023

Medical Biller and Coder

Urgent Care Home Health
03.2021 - 09.2023

Medical Biller

California Hearing Aid Center
01.2021 - 03.2023

Gym Receptionist

House Of Moons MMA
02.2020 - 03.2023

Personal Trainer

House Of Moons MMA
02.2020 - 03.2023

Medical Billing Insurance Coding - Medical

UEI College - Gardena

Highschool -

Folsom High School

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