Lea Brown
Springer,OK
Summary
Accomplished Nurse Manager with a proven track record at Mercy Hospital Ardmore, enhancing patient care and staff efficiency. Expert in emergency care and nursing staff leadership, I significantly improved patient satisfaction and streamlined department operations. Skilled in medication administration and fostering team coordination, my leadership resulted in a notable increase in employee retention.
Overview
10
10
years of professional experience
Work History
Registered Nurse
Surgery Center of Southern Oklahoma
Ardmore, OK
10.2021 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Nurse Manager, Emergency Department
Mercy Hospital Ardmore
Ardmore, OK
05.2014 - 10.2021
- Evaluated new medical equipment or technology for potential integration into department operations, ensuring optimal clinical benefits balanced against cost considerations.
- Supervised a team of nurses and support staff, fostering an environment of teamwork and continuous improvement.
- Implemented strategies to improve patient satisfaction scores, leading to higher rankings in hospital performance metrics.
- Led interdepartmental collaboration to develop a comprehensive emergency preparedness plan, ensuring efficient response during crisis situations.
- Improved overall efficiency by conducting regular evaluations of clinical workflows and implementing necessary changes as needed.
- Streamlined triage processes for improved patient flow and reduced wait times in the Emergency Department.
- Evaluated patient outcomes data to identify trends or areas of improvement, leading to targeted interventions aimed at enhancing quality of care.
- Spearheaded efforts to increase employee retention rates by promoting professional development opportunities and creating a supportive work environment for staff members.
- Coordinated with physicians and other healthcare providers to ensure seamless communication and continuity of care for patients in the Emergency Department.
- Managed budget allocation for the Emergency Department, effectively reducing operational costs without compromising quality of care.
- Collaborated with human resources personnel in recruiting, interviewing, and onboarding highly qualified nursing staff for the Emergency Department.
- Mentored new nurse leaders in department management functions, fostering a culture of continuous learning and professional growth.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Education
Associate Of Applied Science - Nursing
Murray State College
Tishomingo, OKSkills
- Medication and IV administration
- Medication Administration
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Strong Clinical Judgment
- Clinical judgment
- Patient and family advocacy
- Patient Care
- Patient Monitoring
- Advanced Cardiac Life Support (ACLS) certification
- Taking vitals
- Nursing staff leadership
- Team Coordination
- Relationship Building
- Staff Supervision
- Patient Relations
- Emergency Care
Timeline
Registered Nurse
Surgery Center of Southern Oklahoma
10.2021 - Current
Nurse Manager, Emergency Department
Mercy Hospital Ardmore
05.2014 - 10.2021
Associate Of Applied Science - Nursing
Murray State College