Professional Summary
Overview
Work History
Education
Skills
Timeline

LEA DERRICO

Smart Home Solutions by Kevin Crouse
Basking Ridge,NJ
10
years of professional experience

Results-driven recent CDL A graduate student scoring 95% in my class, and Operations Manager with over six years of experience in optimizing warehouse operations and elevating customer satisfaction. Skilled in developing and executing strategies that drive efficiency leading to improved performance outcomes.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Operations Manager

6 Years 10 Months
Smart Home Solutions by Kevin Crouse | 10.2019 - Current
  • Redesigned processes to enhance operational efficiency and accelerate project completion.
  • Assessed performance data to uncover areas for operational optimization and cost-saving initiatives.
  • Engaged with vendors to negotiate beneficial terms, ensuring improved reliability within the supply chain.
  • Designed and executed inventory management strategies to ensure sufficient stock availability while reducing waste.
  • Oversaw operations staff to ensure adherence to company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

Driver, Services

2 Years 6 Months
Scoop Da Poo | 04.2016 - 10.2018
  • Ensured compliance with safety regulations and company policies during operations.
  • Trained new drivers on proper vehicle handling and operational protocols.
  • Streamlined delivery processes by implementing best practices for route management.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Education

High School Diploma

Hopatcong High Shcool | Hopatcong, NJ

Morris County College-1 Year

Motor Vehicle Commission Lic, #000357 - CDL Training Program

JR Driving School LLC. | Dunellen, NJ | 12-2023

Completed all 3 written exams ( General Knowledge, Air Brakes, and Combination Vehicles ) and passed the Commercial Skills Road Test for Class A CDL License

Skills

Safe Driver with over 20yr w/no Points or Accidents
Detail to Safety
Maintenance and Cleanliness
Trustworthy
Dependable
Problem-Solving
Team Leadership
Organized
Operations Management
Customer Service
Read and Speak English
Punctual
Value Diverse Perspectives

Timeline

Operations Manager

Smart Home Solutions by Kevin Crouse
10.2019 - CurrentRead More

Driver, Services

Scoop Da Poo
04.2016 - 10.2018Read More

Hopatcong High Shcool

High School Diploma
Read More

JR Driving School LLC.

Motor Vehicle Commission Lic, #000357 from CDL Training Program
Read More
LEA DERRICO