Lea Desmond
Morrison,CO
Summary
Skilled RN, Board Certified Case Manager, with extensive experience, excelling in patient advocacy and clinical assessment. Proven track record in facilitating seamless transitions of care and enhancing patient outcomes through effective communication and comprehensive care planning. Skilled in documentation accuracy and providing emotional support to patients facing chronic illnesses.
Overview
28
28
years of professional experience
Work History
Registered Nurse Case Manager
Physician Health Partners
Denver, CO
07.2019 - Current
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Communicated regularly with family members and physicians regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness, through facilitating end-of-life issues.
- Collaborated with IDC to ensure optimal patient outcomes through complex care situations, using strong, critical thinking skills.
- Identified high-risk cases requiring intensive monitoring, specialized interventions, and extensive clinical experience with geriatric, as well as home hospice-appropriate patients.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Attended continuing education seminars relevant to case management practices.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Maintained accurate documentation of patient progress in the electronic health record/care plans.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans with improvement or decline.
RN Case Manager
Abode Hospice & Home Health
Lakewood, CO
06.2015 - 07.2019
- Collaborated closely with physicians and other healthcare providers to coordinate comprehensive patient care.
- Ensured timely completion of all required documentation including admission paperwork, discharge summaries.
- Participated in planning meetings with staff from multiple agencies to facilitate smooth transitions for hospice patients.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
- Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
- Attended weekly case conferences to review current cases and develop treatment plans for new admissions.
- Performed initial assessments of new patients to determine hospice eligibility.
RN/RN Case Manager
Lifecare Center of Littleton
Littleton, CO
10.2012 - 06.2015
- Provided patient care plans in accordance with physician orders and established nursing protocols.
- Managed multiple tasks simultaneously while providing timely responses to requests from other departments.
- Assessed and monitored patients' health condition, including vital signs, physical assessments, and laboratory test results.
- Participated in educational activities such as seminars or conferences related to professional development or new technology advancements.
- Participated in interdisciplinary rounds on each assigned unit at least once per week.
- Performed wound care, catheter insertion and removal, intravenous therapy, medication administration, and other treatments as ordered by physicians.
- Educated families about nutrition, hygiene needs and home safety measures for successful discharge planning.
- Responded to medical emergencies promptly and provided life-saving interventions when necessary.
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
Education
Associate of Science - Nursing
National American University
Denver, CO05-2012
Skills
- Patient advocacy for vulnerable patients
- Medical evaluation and managing complex care situations
- Patient and family counseling
- Transition planning
- Documentation accuracy
- Skilled in collaboration with both teammates and clinical staff
Timeline
Registered Nurse Case Manager
Physician Health Partners
07.2019 - Current
RN Case Manager
Abode Hospice & Home Health
06.2015 - 07.2019
RN/RN Case Manager
Lifecare Center of Littleton
10.2012 - 06.2015
Associate of Science - Nursing
National American University
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