Lea Donofrio
Stratford,CT
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part-Time Sales Associate/ Co-Manager
Journeys
09.2022 - 04.2024
- Provide great customer service
- Provide shoe fittings and bring out sizes in an efficient manner.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Secretary
Millennium Support Group
11.2021 - 02.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Part-Time Sales Associate
Party City
06.2021 - 02.2022
- Fulfilled customers' online orders and balloon orders/party equipment
- Ensured great customer service and satisfaction
- Managed a cash register and shipments.
Education
Bachelor of Arts - Undeclared
University of Connecticut
Stamford, CT05.2026
Patient Care Technician (PCT)
Training Direct
Bridgeport07.2024
CNA Certification -
Northeast Medical Institute
Stamford, CT08.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Flexible Schedule
Activities
Caregiver/Childcare, 02/2018, Present, Provide childcare and maintain a safe environment, Entertain and feed the child, Help with homework and/or help them learn, Provide transportation to and from daycare
Hobbies and Interests
- Coloring
- Watching movies
- Going for walks
- Listening to music
- Working/making money
- Interacting with friends and family
Certification
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- First Aid/CPR Certified
Timeline
Part-Time Sales Associate/ Co-Manager
Journeys
09.2022 - 04.2024
Secretary
Millennium Support Group
11.2021 - 02.2023
Part-Time Sales Associate
Party City
06.2021 - 02.2022
Bachelor of Arts - Undeclared
University of Connecticut
Patient Care Technician (PCT)
Training Direct
CNA Certification -
Northeast Medical Institute